Infrastructure Manager: Lead IT Ops & Identity

InvestedintheMission; Melbourne (FL); On-site; USD 107,000 - 163,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401K with company matching

9/80 work schedule

Paid holiday shutdown

Job summary

AeroVironment is seeking an Infrastructure Manager to ensure all DBT Infrastructure systems supporting business operations function efficiently. You will supervise a team of analysts and engineers who support and develop specific platforms and will concentrate on unifying communications, messaging and identity toward a seamless user experience.

Provide assistance to Service Desk team as escalation point supporting ITIL model.

Qualifications

• VMware and Azure certifications preferred.
• 12-15 years of experience with Windows and Linux server configuration, automation and management.
• 8-10 years automation scripting incl. PowerShell and other configuration as code tools.
• Minimum of 15 years of experience in Systems Administration/Engineering.
• Bachelor’s degree in IT Management or related field.
• ITIL V4+ Foundation knowledge and operations.

Responsibilities

• People and team manager of team and responsibilities of its members
• Provide high quality, responsive and consistent resolutions to IT Incidents
• Server administration Windows and Linux deployment
• Managing the Infrastructure incident support queues activities on a day to day operational basis.
• On-premises infrastructure: Active Directory, DNS, VMWare, firewalls, routing
• Identity and user management solutions provided by Azure or 3rd party
• Ownership and review of 3rd party product invoicing. Ensure that incurred costs match business expectations on services provided.
• Follow-up and drive 3rd party product service level agreements to ensure services provided meet ongoing business requirements and contractual agreements with vendors
• Other duties as assigned

Skills

VMware

Azure

Windows

Linux

PowerShell

Automation

ITIL V4+

Team leadership

Education

Bachelor’s degree in IT Management

Tools

Active Directory

DNS

VMware

Azure

Firewalls

Job description

AeroVironment is seeking an Infrastructure Manager to ensure all DBT Infrastructure systems supporting business operations function efficiently. You will supervise a team of analysts and engineers who support and develop specific platforms and will concentrate on unifying communications, messaging and identity toward a seamless user experience.

Provide assistance to Service Desk team as escalation point supporting ITIL model.