Infrastructure Manager

Jobtailor; Alabama; On-site; USD 120,000 - 160,000; Full time

Job summary

Jobtailor seeks a senior Systems Administrator/Engineer to lead Windows and Linux server deployments, automation scripting, and ITIL-based incident resolution in a large enterprise environment.

You will supervise analysts and engineers, unify communications and identity, manage on-premises infrastructure (AD, DNS, VMware, firewalls), and coordinate third-party vendor services and invoicing to meet business needs. Office-based in Alabama.

Qualifications

• 12–15 years of experience with Windows and Linux-based OS configuration, automation, and management.
• 8–10 years of experience with automation scripting including PowerShell and other configuration as code tools.
• Minimum of 15 years of experience in Systems Administration/Engineering.
• Bachelor’s degree in Information Technology Management or related field, or equivalent education/experience.
• ITIL V4+ Foundation knowledge and operations.
• Large enterprise storage technologies experience and performance tuning.

Responsibilities

• Ensure DBT Infrastructure systems support business operations efficiently.
• Supervise analysts and engineers on platform development and support.
• Unify communications, messaging, and identity for seamless user experience.
• Provide escalation support to Service Desk per ITIL model.
• Manage team members and their responsibilities.
• Provide high-quality, responsive incident resolutions.
• Administer Windows and Linux server deployments.
• Manage on-premises infrastructure including AD, DNS, VMware, firewalls, and routing.
• Oversee identity management solutions from Azure or third parties.
• Review third-party product invoicing; ensure costs align with business expectations.
• Drive third-party SLA compliance to meet vendor contracts.

Skills

Windows Server Administration

Linux Server Administration

Automation Scripting (PowerShell)

ITIL V4+ Foundation Knowledge

VMware Certification

Education

Bachelor’s degree in Information Technology Management or related field

Tools

Active Directory

DNS

VMware

Azure

Firewalls

Routing

Job description

• Ensure DBT Infrastructure systems supporting business operations function efficiently
• Supervise analysts and engineers supporting and developing specific platforms
• Unify communications, messaging, and identity toward a seamless user experience
• Provide assistance to the Service Desk team as an escalation point supporting the ITIL model
• Manage team members and their responsibilities
• Provide high-quality, responsive, and consistent resolutions to IT incidents
• Administer Windows and Linux server deployments
• Manage infrastructure incident-support queue activities on a day-to-day operational basis
• Manage on-premises infrastructure including Active Directory, DNS, VMware, firewalls, and routing
• Manage identity and user-management solutions provided by Azure or third parties
• Own and review third-party product invoicing and ensure costs match business expectations
• Drive third-party product service-level agreements to ensure services meet business requirements and vendor contracts
• Perform other duties as assigned

Requirements

• Desired certifications: VMware, Azure
• 12-15 years of experience with Windows and Linux-based operating system configuration, automation, and management
• 8-10 years of experience with automation scripting including PowerShell and other configuration as code tools
• Minimum of 15 years of experience in Systems Administration/Engineering
• Bachelor’s degree in Information Technology Management or related field, or equivalent combination of education, training, and experience
• ITIL V4+ Foundation knowledge and operations
• Large enterprise-level experience in storage technologies supporting multiple operating systems and environments
• Proficiency with systems performance tuning, capacity management, and replication
• U.S. Citizen, U.S. Permanent Resident (Green Card holder), or asylee/refugee status as defined by 8 U.S.C. 1324b(a)(3) required
• Must qualify as a U.S. person under ITAR/EAR requirements or be eligible for an export license
• Ability to work in an office and production environment
• Ability to sit and stand for long periods and operate computer and telephone equipment

Core Competencies

Demonstrates extensive expertise in Systems Administration and Engineering, with a strong focus on managing Windows and Linux server deployments, automation scripting, and ITIL operations. Proven ability to oversee infrastructure systems, ensuring efficient operations and high-quality incident resolution.

Highest-signal resume keywords

• Windows Server Administration
• Linux Server Administration
• Automation Scripting (PowerShell)
• ITIL V4+ Foundation Knowledge
• VMware Certification

ATS Optimization Keywords

Hard Skills

• Systems Administration
• Infrastructure Management
• Configuration Management
• Performance Tuning
• Capacity Management
• Replication
• Identity Management Solutions
• On-Premises Infrastructure Management
• Incident Resolution
• Service-Level Agreement Management

Soft Skills

• Team Management
• Communication
• Problem-Solving
• Collaboration

Certifications & Qualifications

• VMware
• Azure

Industry Keywords

• ITIL
• Systems Engineering
• Enterprise-Level Experience
• Storage Technologies
• U.S. Person under ITAR/EAR

Tools & Technologies

• Active Directory
• DNS
• VMware
• Azure
• Firewalls
• Routing