Senior Implementation Team Lead

adpinternalcareers; Norfolk (VA); On-site; USD 90,000 - 130,000; Full time

Job summary

ADP is seeking an Implementation Team Manager to lead a client-focused team, coordinating project activities and ensuring on-time delivery. You will partner with the Team Director to set priorities and optimize operations.

The role requires strong leadership, empathy, and a proven track record of managing teams in a fast-paced environment. You will mentor staff, handle escalations, and collaborate with internal partners to drive client success at a Fortune 250 company.

Qualifications

• Bachelor's degree required.
• Minimum 5 years in client services and/or implementation.
• Minimum 3 years in people leadership roles.

Responsibilities

• Lead daily activities of the team to meet deadlines with quality standards.
• Oversee alignment of work with strategic goals and standard workflows.
• Serve as a business partner to internal groups within ADP.
• Train and mentor team members; coordinate training with the Director.

Skills

Leadership

Project management

Client services

Communication

Collaboration

Time management

Problem solving

Team oriented

People leadership

Education

Bachelor's degree

Tools

Microsoft Office

CPP/FPC certification

Job description

ADP is seeking an Implementation Team Manager to lead a client-focused team, coordinating project activities and ensuring on-time delivery. You will partner with the Team Director to set priorities and optimize operations.

The role requires strong leadership, empathy, and a proven track record of managing teams in a fast-paced environment. You will mentor staff, handle escalations, and collaborate with internal partners to drive client success at a Fortune 250 company.