Senior Implementation Engineer - Hybrid & Growth

Q2

Lincoln (NE)

Hybrid

USD 110,000 - 140,000

Full time

6 days ago

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Benefits offered by this job

Hybrid Work Opportunities

Flexible Time Off

Career Development & Mentoring

Health & Wellness Benefits

Parental Leave

Volunteer Programs

Job summary

Q2 is seeking a Senior Implementation Engineer to implement and support its configurable software solutions and CRM/loan origination integrations for clients. You will work with cross-functional teams across environments, translating business requirements into technical configurations.

The ideal candidate is detail-oriented, analytical, and capable of working independently or with teams. This role interfaces with clients and internal stakeholders to manage requirements, troubleshoot issues, and

Qualifications

Bachelor's Degree in related field and 8+ years of experience.
Strong MS SQL skills and understanding of DB design and T-SQL queries.
OS, hardware, and network troubleshooting with packet analysis valued.
Configuration and deployment experience with Web Services.
Some knowledge of HTML is helpful.
Data migration experience a plus.

Responsibilities

Partner with clients and internal teams to understand business requirements and direct the configuration duties.
Develop and perform quality assurance check points within your team to ensure quality and timely delivery.
Take ownership of your team’s business results by developing and leading training and execution plans.
Monitors and impacts key metrics and efficiencies.
Problem-solve routine to complex issues.
Establish strong working and strategic relationships to socialize initiatives and get buy-in across functions.
Provide Level 2 and 3 support to other team members.
Create and implement tools that increase quality, security and productivity.
Track status and provide updates in relation to overall implementation process.
Responsible for ensuring that all security, availability, confidentiality and privacy policies and controls are adhered to.
Work closely with Development and other teams to ensure client satisfaction and on‑time delivery.