Senior Impact & ESG Compliance Analyst

Salesforce, Inc.; Atlanta (GA); On-site; USD 94,000 - 142,000; Full time

Job summary

Salesforce, Inc. is seeking a Senior Analyst, Impact Operations to own customer-facing inquiries, RFP responses, and ESG reporting initiatives. You will collaborate with Account Executives and legal teams to ensure accurate, timely deliverables and maintain governance across sustainability programs.

The role emphasizes leading annual ESG submissions, such as EcoVadis and S&P 500 CSA surveys, while coordinating with stakeholders to align on expectations and timelines.

Qualifications

• 3-5 years of experience in RFP/RFI response, ESG compliance, or sustainability reporting.
• Exceptional written communication and project management capabilities, with a track record of driving cross-stakeholder alignment and meeting tight deadlines.
• Detail-oriented and highly organized.
• Familiarity with ESG reporting frameworks and platforms such as EcoVadis, GRI, SASB, or similar.
• Strong proficiency with Slack and Google Workspace.
• Ability to optimize processes and drive efficiency independently, including demonstrated experience working with agentic tools.
• Comfortable working cross-functionally with legal, sales, and procurement teams.
• Bachelor's degree in a related field preferred, but not required given relevant experience.

Responsibilities

• Own end-to-end responses to customer requests for proposal (RFPs), requests for information (RFIs), and due diligence questionnaires covering ESG topics leveraging agentic solutions.
• Establish a comprehensive understanding of Salesforce's policies and procedures as it relates to environmental, social, and governance topics.
• Engage directly with Account Executives to field requests, align on expectations (timing, roles and responsibilities), and document status.
• Communicate quarterly results to leadership and broader organization to track trends and monitor progress.
• Monitor, communicate, and respond as needed to country-specific or industry-specific customer requirements as they arise in partnership with legal, controllership, and relevant subject matter experts.
• Serve as the project manager of the annual Stakeholder Impact Report, mobilizing a cross-functional task force across key business areas.
• Lead the company's annual EcoVadis submission.
• Lead the company's annual S&P 500 CSA sustainability survey submission.
• Partner with other leaders across the team on broader reporting alignment, e.g. CSRD.
• Foster and maintain a collaborative network of internal business partners to consult and inform.
• General Customer-Facing Impact Compliance Support.
• Provide flexible support on other customer-facing Impact compliance needs as they arise.
• Integrate agentic tooling across all workflows in partnership with technical leads.

Skills

RFP/RFI response

ESG compliance

Sustainability reporting

Project management

Written communication

Slack

Google Workspace

Cross-functional collaboration

Agentic tools

Education

Bachelor's degree

Tools

EcoVadis

GRI

SASB

Job description

Salesforce, Inc. is seeking a Senior Analyst, Impact Operations to own customer-facing inquiries, RFP responses, and ESG reporting initiatives. You will collaborate with Account Executives and legal teams to ensure accurate, timely deliverables and maintain governance across sustainability programs.

The role emphasizes leading annual ESG submissions, such as EcoVadis and S&P 500 CSA surveys, while coordinating with stakeholders to align on expectations and timelines.