Impact & ESG Analyst — RFP, Reporting & Programs

Salesforce, Inc.; Chicago (IL); On-site; USD 94,000 - 142,000; Full time

Job summary

Salesforce, Inc. is seeking a Senior Analyst, Impact Operations to manage customer-facing inquiries including RFP responses, ESG compliance, and sustainability reporting.

You will orchestrate cross-functional initiatives and lead high-impact disclosures, partnering with legal and sales to ensure timely, accurate deliverables. You’ll guide annual ESG reporting projects, leverage agentic tools, and collaborate across teams to align on CSRD and related frameworks, all while maintaining rigorous

Qualifications

• 3-5 years of relevant experience in RFP/RFI response, ESG compliance, or sustainability reporting.
• Exceptional written communication and project management capabilities, with a track record of cross-stakeholder alignment and meeting deadlines.
• Detail-oriented and highly organized.
• Familiarity with ESG reporting frameworks and platforms such as EcoVadis, GRI, SASB, or similar.
• Strong proficiency with Slack and Google Workspace.
• Ability to optimize processes and work with agentic tools.
• Comfortable working cross-functionally with legal, sales, and procurement teams.
• Bachelor's degree preferred, but not required given relevant experience.

Responsibilities

• Own end-to-end process and responses to RFPs, RFIs, and due diligence questionnaires covering ESG topics.
• Establish a comprehensive understanding of Salesforce's policies and procedures related to ESG.
• Engage with Account Executives to align on timing, roles, and document status.
• Communicate quarterly results to leadership and broader organization.
• Monitor country- or industry-specific customer requirements with legal, controllership, and subject matter experts.
• Lead the annual Stakeholder Impact Report project across cross-functional teams.
• Lead EcoVadis submission.
• Lead S&P 500 CSA sustainability survey submission.
• Partner with leaders on broader reporting alignment (e.g., CSRD).
• Foster and maintain a network of internal partners to consult.

Skills

RFP/RFI response

ESG compliance

Sustainability reporting

Cross-functional collaboration

Project management

Slack

Google Workspace

Agentic tools

Written communication

Education

Bachelor's degree

Tools

EcoVadis

GRI

SASB

CSRD

Job description

Salesforce, Inc. is seeking a Senior Analyst, Impact Operations to manage customer-facing inquiries including RFP responses, ESG compliance, and sustainability reporting.

You will orchestrate cross-functional initiatives and lead high-impact disclosures, partnering with legal and sales to ensure timely, accurate deliverables. You’ll guide annual ESG reporting projects, leverage agentic tools, and collaborate across teams to align on CSRD and related frameworks, all while maintaining rigorous