Senior Imaging Scheduler & Patient Services Lead

OrthoArizona; Chicago (IL); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Paid time off

Medical insurance

Health Savings Account

Job summary

OrthoArizona in Phoenix, AZ is seeking a Senior Patient Services Specialist for Advanced Imaging to manage scheduling for CT and MRI, assist with check-in/out, and coordinate with radiology staff. You will be the first point of contact for patients, ensuring smooth flow and accurate information.

The role requires a friendly, patient-focused approach, 1–2 years of medical front desk experience, flexibility for Saturdays and traveling to other sites as needed, and a commitment to high-quality

Qualifications

• Medical front desk experience (1–2 years preferred).
• Willingness to travel to other OrthoArizona sites (Phoenix and Gilbert).
• Ability to work flexible hours including Saturdays as needed.
• Experience with CT/MRI scheduling is a plus.

Responsibilities

• Schedule CT and MRI appointments per protocol.
• Check-in/out patients and manage patient flow.
• Review CT/MRI reports to ensure Radiologist reads them.
• Answer patient questions and route inquiries appropriately.
• Maintain lobby organization and assist with documentation scanning.

Skills

Medical front desk

Scheduling

Customer service

Job description

OrthoArizona in Phoenix, AZ is seeking a Senior Patient Services Specialist for Advanced Imaging to manage scheduling for CT and MRI, assist with check-in/out, and coordinate with radiology staff. You will be the first point of contact for patients, ensuring smooth flow and accurate information.

The role requires a friendly, patient-focused approach, 1–2 years of medical front desk experience, flexibility for Saturdays and traveling to other sites as needed, and a commitment to high-quality