Senior Identity & Security Integration Lead (Remote)

Entrust; Minnesota; Hybrid; GBP 90,000 - 120,000; Full time

Benefits offered by this job

Career Growth

Flexible Work Arrangements

Collaborative Culture

Job summary

Entrust is seeking a Senior Implementation Consultant to enable customers in integrating Entrust Identity and Security solutions. You will lead onboarding, collaborate with engineering teams, and guide customers through design, integration, testing, deployment, and go-live activities.

You will mentor junior staff, drive complex projects across multiple engagements, and partner with Product, Engineering, Support, Sales, and Customer Success to achieve success.

Qualifications

• 7+ years’ experience in Systems Integration, Software Engineering, Professional Services, Solutions Engineering, or a similar customer-facing technical role.
• Strong understanding of RESTful APIs, SDK integrations, authentication protocols, and modern cloud-based SaaS architectures.
• Hands-on software development experience, including Kotlin and Swift, with the ability to troubleshoot and debug mobile application integrations using Android Studio and Xcode IDE.
• Proven ability to work directly with customer engineering teams to troubleshoot complex technical issues, analyse logs and API traffic, review implementation approaches, and guide customers through resolution.
• Experience leading enterprise implementation projects through onboarding, testing, deployment, and go-live activities whilst managing multiple stakeholders and concurrent engagements.
• Strong understanding of mobile and web integration concepts, including API consumption, SDK implementation, data handling, and authentication workflows.
• Excellent communication, stakeholder management, and problem-solving skills, with the ability to translate complex technical concepts into practical guidance for both technical and non-technical audiences.

Responsibilities

• Lead customer onboarding and implementation engagements, delivering Entrust’s Integration and Implementation Services packages.
• Act as a trusted technical advisor, guiding customers through design, integration, testing, deployment, and go-live activities.
• Work directly with customer engineering teams to review implementation approaches, troubleshoot issues, and resolve complex technical challenges.
• Provide hands-on technical guidance on integrating Entrust solutions via REST APIs, mobile SDKs, and web SDKs.
• Analyse logs, API traffic, and customer code to identify root causes and accelerate issue resolution.
• Recommend best practices to improve integration performance, scalability, security, and maintainability.
• Lead technical workshops, implementation reviews, and troubleshooting sessions with customer stakeholders.
• Partner closely with Product, Engineering, Support, Sales, and Customer Success teams to drive successful customer outcomes.
• Manage multiple customer engagements simultaneously while maintaining high standards of delivery and customer satisfaction.
• Contribute to the evolution of implementation methodologies, best practices, and customer enablement resources.
• Mentor junior team members and contribute to knowledge sharing across the team.

Skills

Systems Integration

REST APIs

SDK Integrations

Mobile Debugging

Customer-facing

Project Leadership

Stakeholder Mgmt

Communication

Troubleshooting

Cloud SaaS

Tools

Android Studio

Xcode IDE

Postman

Browser Dev Tools

API Monitoring Tools

Job description

Entrust is seeking a Senior Implementation Consultant to enable customers in integrating Entrust Identity and Security solutions. You will lead onboarding, collaborate with engineering teams, and guide customers through design, integration, testing, deployment, and go-live activities.

You will mentor junior staff, drive complex projects across multiple engagements, and partner with Product, Engineering, Support, Sales, and Customer Success to achieve success.