Senior IBM i/AS400 Applications Engineer

OpenText; Provo (UT); On-site; USD 94,000 - 141,000; Full time

Job summary

OpenText is seeking a Senior AS/400 (IBM i) Application Support Specialist to join our Enterprise Applications team. You will maintain and optimize business-critical IBM i applications, ensuring availability, stability and data integrity.

The role emphasizes hands-on production support, modernization and automation, collaborating with development, infrastructure and vendors to resolve complex issues and drive improvements.

Qualifications

• 5+ years of experience supporting enterprise applications on IBM i/AS400 systems.
• Experience with ITIL incident, problem and change management.
• Strong problem-solving, analytical and communication skills.

Responsibilities

• Provide Level 2/3 production support for IBM i applications and incidents.
• Monitor batch jobs, system performance, and data integrity.
• Collaborate with dev, infra, and architecture teams on resolutions.
• Participate in on-call rotations and post-incident reviews.
• Assist with upgrades, patches and release validation.

Skills

IBM i support

AS/400/iSeries

DB2/400

CL (Control Language)

System monitoring

Batch processing

Troubleshooting/Incident Mgmt

XML/EDI/AS2/FTP/PGP

ITIL concepts

Agile delivery

Cross-functional collaboration

Disaster recovery

Education

Bachelor's degree in Computer Science / IT / Engineering

Tools

CL (Control Language)

DB2/400

XML/EDI/AS2/FTP/PGP

Job description

OpenText is seeking a Senior AS/400 (IBM i) Application Support Specialist to join our Enterprise Applications team. You will maintain and optimize business-critical IBM i applications, ensuring availability, stability and data integrity.

The role emphasizes hands-on production support, modernization and automation, collaborating with development, infrastructure and vendors to resolve complex issues and drive improvements.