Senior IBM i (AS/400) Applications Specialist

OpenText; Lexington (KY); On-site; USD 94,000 - 141,000; Full time

Job summary

OpenText seeks a Senior AS/400 (IBM i) Application Support Specialist to maintain and optimize business-critical IBM i applications. You will ensure availability, performance, and data integrity while driving modernization efforts. Work with development, infrastructure, and business partners to resolve complex issues and implement enhancements.

The role emphasizes Level 2/3 production support, on-call rotations, and adherence to audit and security standards within a global enterprise environment.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, Engineering, or a related discipline, or equivalent practical experience.
• Minimum 5 years of experience supporting enterprise applications within IBM i/AS400 environments.
• Experience supporting large-scale enterprise applications within software, information management, financial services, logistics, supply chain, or SaaS organizations.
• Familiarity with ITIL processes: Incident, Problem, Change, Service Request Management.

Responsibilities

• Provide Level 2 and Level 3 production support for mission-critical AS/400 (IBM i) applications.
• Monitor and manage production incidents, service requests, and problem tickets.
• Diagnose, troubleshoot, and resolve application and system issues.
• Participate in change management reviews and production deployments.
• Support disaster recovery, data integrity, and high-availability objectives.
• Collaborate with development, infrastructure, and architecture teams on issue resolution.

Skills

IBM i expertise

DB2/400

CL (Control Language)

System monitoring

Batch processing

Incident management

XML/EDI/AS2/FTP/PGP

ITIL processes

Production support

Cross-functional teamwork

Education

Bachelor's degree in CS/IT/Engineering or related

Tools

IBM i modernization tools

Job description

OpenText seeks a Senior AS/400 (IBM i) Application Support Specialist to maintain and optimize business-critical IBM i applications. You will ensure availability, performance, and data integrity while driving modernization efforts. Work with development, infrastructure, and business partners to resolve complex issues and implement enhancements.

The role emphasizes Level 2/3 production support, on-call rotations, and adherence to audit and security standards within a global enterprise environment.