Senior IBM i (AS/400) Applications Specialist
OpenText
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Job summary
OpenText is a global leader in information management seeking a Senior AS/400 (IBM i) Application Support Specialist for the Enterprise Applications team. You will provide Level 2 and 3 support for mission-critical IBM i applications, ensuring availability, performance, and data integrity while supporting modernization initiatives.
You will collaborate with development, infrastructure, vendors, and business partners to resolve complex issues, implement enhancements, and maintain comprehensive
Qualifications
- Minimum 5 years of experience supporting enterprise applications within IBM i/AS400 environments.
- Strong production support background with focus on availability, performance and data integrity.
- Experience using CL, SQL, and DB2/400 in enterprise contexts.
- Familiarity with ITIL processes, change management, and release procedures.
Responsibilities
- Provide Level 2 and Level 3 support for mission-critical IBM i applications.
- Monitor and resolve production incidents, service requests, and problem tickets.
- Diagnose, troubleshoot, and resolve issues across applications and databases.
- Participate in on-call rotations and critical production events.
- Collaborate with development, infrastructure, and architecture teams on issue resolution and improvements.
Skills
Education
Tools
Job description
OpenText is a global leader in information management seeking a Senior AS/400 (IBM i) Application Support Specialist for the Enterprise Applications team. You will provide Level 2 and 3 support for mission-critical IBM i applications, ensuring availability, performance, and data integrity while supporting modernization initiatives.
You will collaborate with development, infrastructure, vendors, and business partners to resolve complex issues, implement enhancements, and maintain comprehensive
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