Senior IBM i (AS/400) Applications Engineer

OpenText; City of Pewaukee (WI); Presencial; USD 94.000 - 141.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Benefits package

Career growth

Descripción de la vacante

OpenText is seeking a Senior AS/400 (IBM i) Application Support Specialist to join our Enterprise Applications team. This role focuses on supporting, maintaining, and modernizing critical applications on IBM i, ensuring availability, stability, and data integrity.

You will collaborate with development, infrastructure, vendors, and business partners to resolve complex issues, implement enhancements, and drive continuous improvement across enterprise systems.

Formación

• Experience supporting IBM i/AS/400 enterprise applications.
• Strong knowledge of IBM i OS and architecture.
• Proficient in CL and SQL; able to modify and create fixes.

Responsabilidades

• Provide Level 2 and 3 support for mission-critical AS/400 applications.
• Monitor production incidents, service requests, and problem tickets.
• Diagnose, troubleshoot, and resolve issues within SLAs.
• Participate in on-call rotations and critical event support.
• Coordinate resolution with multiple teams and vendors.
• Document troubleshooting steps and preventive measures.

Conocimientos

AS/400 expertise

IBM i operating system

DB2/400

CL language

incident management

performance analysis

automation & modernization

effective communication

Educación

Bachelor's degree in CS/IT/engineering

Herramientas

XML

EDI/AS2/FTP

PGP

Descripción del empleo

OpenText is seeking a Senior AS/400 (IBM i) Application Support Specialist to join our Enterprise Applications team. This role focuses on supporting, maintaining, and modernizing critical applications on IBM i, ensuring availability, stability, and data integrity.

You will collaborate with development, infrastructure, vendors, and business partners to resolve complex issues, implement enhancements, and drive continuous improvement across enterprise systems.