Senior AS/400 Applications Specialist
OpenText
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Job summary
OpenText is seeking a Senior AS/400 (IBM i) Application Support Specialist to join our Enterprise Applications team in Tucson. You will provide Level 2/3 production support for mission-critical IBM i applications, diagnose complex issues, and collaborate with development, infrastructure, and vendors to implement improvements.
You bring 5+ years of IBM i experience, strong troubleshooting skills, and hands-on CL/DB2/400, and batch processing expertise.
Qualifications
- 5+ years of experience supporting enterprise IBM i environments.
- Experience with ITIL processes (Incident, Problem, Change, Service Request).
- Bachelor's degree or equivalent in CS/IT/Engineering or related discipline.
Responsibilities
- Provide Level 2 and Level 3 support for mission-critical AS/400 (IBM i) applications.
- Monitor incidents, service requests, and coordinate resolutions across teams.
- Diagnose, troubleshoot, and resolve production issues with root cause analysis.
- Develop fixes using CL programs and SQL; support DB2/400 databases.
- Collaborate with development, infrastructure, and architecture teams on improvements.
Skills
Education
Tools
Job description
OpenText is seeking a Senior AS/400 (IBM i) Application Support Specialist to join our Enterprise Applications team in Tucson. You will provide Level 2/3 production support for mission-critical IBM i applications, diagnose complex issues, and collaborate with development, infrastructure, and vendors to implement improvements.
You bring 5+ years of IBM i experience, strong troubleshooting skills, and hands-on CL/DB2/400, and batch processing expertise.
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