Senior AS/400 Applications Specialist

OpenText; Dallas (TX); On-site; USD 94,000 - 141,000; Full time

Job summary

OpenText is seeking a highly skilled Senior AS/400 (IBM i) Application Support Specialist to join our Enterprise Applications team in production support. You will help ensure availability, stability, and data integrity while advancing modernization initiatives and automation.

You will partner with development, infrastructure, vendors, and business partners to resolve complex issues, implement improvements, and maintain high service levels across enterprise systems.

Qualifications

• 5+ years' experience supporting IBM i/AS400 environments.
• Experience with CL, DB2/400, and system monitoring.
• Familiar with XML/EDI, FTP, and secure data transfer.
• Knowledge of ITIL processes and change management.
• Strong problem-solving and cross-functional collaboration.

Responsibilities

• Provide Level 2/3 production support for IBM i apps.
• Monitor incidents, service requests and on-call rotations.
• Diagnose, troubleshoot, and resolve issues with SLAs.
• Contribute to modernization and automation initiatives.
• Coordinate with vendors and internal teams for root-cause analysis.

Skills

IBM i

DB2/400

CL language

System monitoring

Batch processing

Incident management

Education

Bachelor's degree in Computer Science, Information Technology, Engineering, or related discipline

Tools

SQL

Job description

OpenText is seeking a highly skilled Senior AS/400 (IBM i) Application Support Specialist to join our Enterprise Applications team in production support. You will help ensure availability, stability, and data integrity while advancing modernization initiatives and automation.

You will partner with development, infrastructure, vendors, and business partners to resolve complex issues, implement improvements, and maintain high service levels across enterprise systems.