Senior IAM Engineer - Ping Identity & Directory Services

CVS Health Corporation; Wisconsin; Hybrid; USD 107,000 - 284,000; Full time

Benefits offered by this job

Bonus program

Equity awards

Job summary

CVS Health Corporation is seeking a Senior IAM Engineer to support and enhance enterprise IAM platforms including Ping Identity, LDAP, and authentication solutions. You will administer SSO, MFA, and directory services in a 24x7 environment, with on-call rotation and strong automation focus.

Responsibilities include configuring SSO/MFA, troubleshooting SAML/OIDC/LDA P issues, maintaining LDAP platforms, and collaborating across infra, security, and app teams.

Qualifications

• 7+ years of IAM experience.
• 5+ years with Ping Identity products, LDAP tech.
• 3+ years with Radiant Logic (VDS/ICS), Ping Directory or other enterprise LDAP solutions.
• 3+ years Linux and Windows administration.
• 3+ years of automation using PowerShell, Python, Shell, or APIs.
• Strong troubleshooting across authentication, federation, networking, and directory services.

Responsibilities

• Administer and support Ping Identity platforms including PingFederate, PingAccess, Ping Directory, PingOne MFA, Ping DaVinci, and Risk-Based Authentication.
• Configure, troubleshoot, and support SSO, MFA, Passwordless, and Passkeys solutions.
• Troubleshoot authentication/authorization issues involving SAML, OAuth, OIDC, LDAP, and related technologies.
• Install, administer, and maintain LDAP directory services including RadiantOne FID/VDS, Ping Directory, ODSEE, and IBM Tivoli Directory Server.
• Participate in 24x7 on-call support rotation for IAM, SSO, MFA, and LDAP services.
• Perform proactive monitoring, log analysis, incident resolution, root cause analysis, vulnerability remediation, and platform performance tuning.
• Support disaster recovery exercises, platform upgrades, patching activities, and operational readiness testing.
• Collaborate with infrastructure, network, security, and application teams to troubleshoot load balancers, DNS, SSL/TLS, proxy, and connectivity issues.
• Utilize scripting and automation tools (PowerShell, Python, Shell, APIs) to streamline operational processes and reduce manual effort.
• Leverage AI and emerging technologies to improve automation, self-service capabilities, operational efficiency, and user experience.

Skills

IAM

Ping Identity

LDAP

Linux/Windows

Automation

Troubleshooting

Education

Bachelor's degree

Tools

RadiantOne FID/VDS

Ping Directory

Tivoli Directory Server

Job description

CVS Health Corporation is seeking a Senior IAM Engineer to support and enhance enterprise IAM platforms including Ping Identity, LDAP, and authentication solutions. You will administer SSO, MFA, and directory services in a 24x7 environment, with on-call rotation and strong automation focus.

Responsibilities include configuring SSO/MFA, troubleshooting SAML/OIDC/LDA P issues, maintaining LDAP platforms, and collaborating across infra, security, and app teams.