Senior IAM Engineer: Ping Identity & Directory Services

CVS Health Corporation

New York (NY)

Hybrid

USD 107,000 - 284,000

Full time

2 days ago

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Benefits offered by this job

Medical insurance

Dental insurance

Vision coverage

Paid time off

Retirement savings options (401k)

Wellness programs

Job summary

CVS Health Corporation is seeking a Senior IAM Engineer to support enterprise IAM platforms, including Ping Identity, LDAP, and authentication solutions in a 24x7 environment. You will administer Ping Identity suites, implement SSO/MFA, and troubleshoot authentication across SAML, OAuth, and OIDC.

Core duties include LDAP maintenance and on-call rotations, with opportunities to leverage automation and AI for efficiency.

Qualifications

7+ years of experience in Identity and Access Management (IAM).
5+ years with Ping Identity, LDAP technologies, and authentication platforms.
3+ years with Radiant Logic (VDS/ICS), Ping Directory, or other enterprise LDAP solutions.
3+ years of experience with Linux and Windows platforms.
3+ years of experience with PowerShell, Python, Shell, or API-based automation.
Strong troubleshooting skills across authentication, federation, networking, and directory services.

Responsibilities

Administer Ping Identity platforms including PingFederate, PingAccess, Ping Directory, PingOne MFA, Ping DaVinci, and Risk-Based Authentication.
Configure, troubleshoot, and support SSO, MFA, Passwordless Authentication, and Passkey solutions.
Troubleshoot authentication and authorization issues involving SAML, OAuth, OpenID Connect (OIDC), LDAP, and related technologies.
Install, administer, and maintain LDAP directory services including RadiantOne FID/VDS, Ping Directory, ODSEE, and IBM Tivoli Directory Server.
Support LDAP application integrations, migrations, service account configuration, ACIs, and directory consolidation initiatives.
Participate in 24x7 on-call support rotation for IAM, SSO, MFA, and LDAP services.
Perform proactive monitoring, log analysis, incident resolution, root cause analysis, vulnerability remediation, and platform performance tuning.
Support disaster recovery exercises, platform upgrades, patching activities, and operational readiness testing.
Collaborate with infrastructure, network, security, and application teams to troubleshoot load balancers, DNS, SSL/TLS, proxy, and connectivity issues.
Utilize scripting and automation tools (PowerShell, Python, Shell, APIs) to streamline operational processes and reduce manual effort.
Leverage AI and emerging technologies to improve automation, self-service capabilities, operational efficiency, and user experience.
Maintain technical documentation, runbooks, and knowledge articles while continuously improving operational processes.
Demonstrate a strong learning mindset, stay current with IAM technologies, and proactively expand expertise across authentication, directory, cloud, and security domains.