Senior IAM Engineer - Ping Identity & Directory Services

CVS Health Corporation; West Virginia; Hybrid; USD 107,000 - 284,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

Paid time off

Retirement savings options

Wellness programs

Job summary

CVS Health is seeking a Senior IAM Engineer to bolster enterprise identity and access management, including Ping Identity suites and LDAP services, in a 24x7 environment.

You will administer, troubleshoot, and automate SSO, MFA, passwordless flows, and directory services; participate in on-call rotations; collaborate with infra, security, and apps teams; and contribute to monitoring, incident response, and documentation.

Qualifications

• 7+ years in Identity and Access Management (IAM)
• 5+ years with Ping Identity products, LDAP technologies, and authentication platforms
• 3+ years with Radiant Logic (VDS/ICS), Ping Directory, or other enterprise LDAP solutions
• 3+ years on Linux and Windows platforms
• 3+ years of automation with PowerShell, Python, Shell, or APIs
• Strong troubleshooting across authentication, federation, networking, and directory services

Responsibilities

• Administer and support Ping Identity platforms including PingFederate, PingAccess, Ping Directory, PingOne MFA, Ping DaVinci, and Risk-Based Authentication.
• Configure, troubleshoot, and support SSO, MFA, Passwordless Authentication, and Passkey solutions.
• Troubleshoot authentication and authorization issues involving SAML, OAuth, OpenID Connect (OIDC), LDAP, and related technologies.
• Install, administer, and maintain LDAP directory services including RadiantOne FID/VDS, Ping Directory, ODSEE, and IBM Tivoli Directory Server.
• Support LDAP application integrations, migrations, service account configuration, ACIs, and directory consolidation initiatives.
• Participate in 24x7 on-call support rotation for IAM, SSO, MFA, and LDAP services.
• Perform proactive monitoring, log analysis, incident resolution, root cause analysis, vulnerability remediation, and platform performance tuning.
• Support disaster recovery exercises, platform upgrades, patching activities, and operational readiness testing.
• Collaborate with infrastructure, network, security, and application teams to troubleshoot load balancers, DNS, SSL/TLS, proxy, and connectivity issues.
• Utilize scripting and automation tools (PowerShell, Python, Shell, APIs) to streamline operational processes and reduce manual effort.
• Leverage AI and emerging technologies to improve automation, self-service capabilities, operational efficiency, and user experience.
• Maintain technical documentation, runbooks, and knowledge articles while continuously improving operational processes.
• Demonstrate a strong learning mindset, stay current with IAM technologies, and proactively expand expertise across authentication, directory, cloud, and security domains.

Skills

IAM expert

Ping Identity

LDAP technologies

Automation (PowerShell/Python/Shell/AP

Linux & Windows

Troubleshooting

SAML/OIDC/OAuth

Education

Bachelor's degree

Tools

RadiantOne FID/VDS

Ping Directory

ODSEE

IBM Tivoli Directory Server

Job description

CVS Health is seeking a Senior IAM Engineer to bolster enterprise identity and access management, including Ping Identity suites and LDAP services, in a 24x7 environment.

You will administer, troubleshoot, and automate SSO, MFA, passwordless flows, and directory services; participate in on-call rotations; collaborate with infra, security, and apps teams; and contribute to monitoring, incident response, and documentation.