Senior IAM Engineer — Ping Identity & Directory Services

CVS Health Corporation; Alabama; Hybrid; USD 107,000 - 284,000; Full time

Job summary

CVS Health Corporation in the United States seeks a Senior IAM Engineer to support and enhance enterprise IAM platforms, including Ping Identity and LDAP services, in a 24x7 environment.

You will configure SSO, MFA, and directory services, troubleshoot authentication issues, and collaborate across infrastructure, security, and applications to ensure reliable access. This role emphasizes automation with PowerShell, Python, and APIs, with a strong focus on security and reliability.

Qualifications

• 7+ years of IAM experience.
• 5+ years with Ping Identity, LDAP, and authentication platforms.
• 3+ years with Radiant Logic (VDS/ICS), Ping Directory, or other enterprise LDAP solutions.
• 3+ years experience with both Linux and Windows platforms.
• 3+ years experience with PowerShell, Python, Shell, or API-based automation.
• Strong troubleshooting skills across authentication, federation, networking, and directory services.

Responsibilities

• Administer and support Ping Identity platforms including PingFederate, PingAccess, Ping Directory, PingOne MFA, Ping DaVinci, and Risk-Based Authentication.
• Configure, troubleshoot, and support SSO, MFA, Passwordless Authentication, and Passkey solutions.
• Troubleshoot authentication and authorization issues involving SAML, OAuth, OpenID Connect (OIDC), LDAP, and related technologies.
• Install, administer, and maintain LDAP directory services including RadiantOne FID/VDS, Ping Directory, ODSEE, and IBM Tivoli Directory Server.
• Support LDAP application integrations, migrations, service account configuration, ACIs, and directory consolidation initiatives.
• Participate in 24x7 on-call support rotation for IAM, SSO, MFA, and LDAP services.
• Perform proactive monitoring, log analysis, incident resolution, root cause analysis, vulnerability remediation, and platform performance tuning.
• Support disaster recovery exercises, platform upgrades, patching activities, and operational readiness testing.
• Collaborate with infrastructure, network, security, and application teams to troubleshoot load balancers, DNS, SSL/TLS, proxy, and connectivity issues.
• Utilize scripting and automation tools (PowerShell, Python, Shell, APIs) to streamline operational processes and reduce manual effort.
• Leverage AI and emerging technologies to improve automation, self-service capabilities, operational efficiency, and user experience.
• Maintain technical documentation, runbooks, and knowledge articles while continuously improving operational processes.
• Demonstrate a strong learning mindset, stay current with IAM technologies, and proactively expand expertise across authentication, directory, cloud, and security domains.

Skills

IAM

Ping Identity

LDAP

Linux

Windows

PowerShell

Python

Shell

APIs

Troubleshooting

Education

Bachelor's degree

Job description

CVS Health Corporation in the United States seeks a Senior IAM Engineer to support and enhance enterprise IAM platforms, including Ping Identity and LDAP services, in a 24x7 environment.

You will configure SSO, MFA, and directory services, troubleshoot authentication issues, and collaborate across infrastructure, security, and applications to ensure reliable access. This role emphasizes automation with PowerShell, Python, and APIs, with a strong focus on security and reliability.