Senior HVAC Service Tech & Team Lead

Daikin Applied Americas; Dallas (TX); On-site; USD 74,000 - 118,000; Full time

Benefits offered by this job

Company vehicle

Laptops and mobile devices provided

401K retirement plan with employer mаt

Paid time off and holidays

Paid sick time

Tuition Reimbursement after 6 months

Job summary

Daikin Applied Americas is seeking a Service Technician IV to diagnose, repair, and maintain commercial and industrial HVAC equipment. You will lead a team, manage maintenance contracts, and mentor technicians while ensuring high-quality service and on-time project execution.

This role requires strong troubleshooting skills, OSHA-aligned safety leadership, and the ability to coordinate with sales on site surveys and proposals. Onsite in Dallas with occasional travel.

Qualifications

• 5+ years related experience with increasing responsibility; or 7+ related experience; or equivalent combination of education and experience
• High School Diploma or GED
• Technical school with HVAC certificate or equivalent combination of education and experience
• Valid Driver’s License and acceptable driving record
• Rotational Emergency Call Support as required
• Required license(s) and/or training card as required by local law district
• EPA approved Universal Technician Certification required, as necessary
• Work visa sponsorship is not available for this position

Responsibilities

• Oversee and lead up to 10 HVAC Technicians
• Ensure timely and cost-effective start-up of maintenance contracts, and efficient and timely installation of jobs, providing maintenance according to contract requirements, and ensuring customer concerns/complaints are resolved in a timely manner
• Perform ongoing review of contracts/projects, implementing corrective actions to ensure costs are consistent with financial plans. Responsible for negotiating subcontract agreements as required and serving as a primary contact
• Utilize the Service Management System and contract review process to establish an effective work plan which maximizes the capabilities of each team member and provide prompt customer service and ensure that requirements and commitments of each contract are met
• Perform and/or provide expert counsel on scheduled, preventive maintenance on any equipment/system under contract agreement by inspecting and checking equipment to ensure it is in satisfactory working order
• Respond to or assist other Service Technicians responding to emergency service calls to keep system downtime to a minimum. Provide counsel, coaching and leadership and/or analyze, troubleshoot, repair, and restore equipment/systems to full operation and recommend revisions/replacements/upgrades when necessary for effectiveness or in cases of obsolescence
• Support Sales by assisting with job site surveys, reviewing estimates for accuracy, participating in sales promotion programs, and providing technical training and guidance. Participates in the Estimate Review Process as required
• Contribute to accident and illness prevention by ensuring that safe work practices are implemented, and that the work environment is safe; provide safety training as required by OSHA and Daikin Applied safety policies and procedures
• Provide timely, proactive feedback (positive or negative), in order to reinforce positive results or reduce potential call backs due to similar incidents
• Actively participate in performance evaluations of Service technicians, providing feedback on technical skills, attitude, thoroughness, teamwork and developmental suggestions for technician
• Keeps current and provides training on all Daikin Applied products concerning installation, operation, maintenance, service and repair
• Regular local travel requirements with some overnight travel

Job description

Daikin Applied Americas is seeking a Service Technician IV to diagnose, repair, and maintain commercial and industrial HVAC equipment. You will lead a team, manage maintenance contracts, and mentor technicians while ensuring high-quality service and on-time project execution.

This role requires strong troubleshooting skills, OSHA-aligned safety leadership, and the ability to coordinate with sales on site surveys and proposals. Onsite in Dallas with occasional travel.