Senior HVAC Service Dispatch Coordinator

Air Systems Engineering, Inc.; Tacoma (WA); On-site; USD 44,083 - 49,593; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401k retirement plan with company match

Discretionary bonuses

Paid holidays and vacation time

Job summary

A leading engineering firm is seeking an experienced Service Coordinator to schedule service labor and act as a liaison between technicians and customers. Ideal candidates have at least five years of experience in dispatching, preferably in HVAC, and must live within a reasonable commute to Tacoma, WA. This role requires strong decision-making skills and reliability, offering a competitive wage and comprehensive benefits package.

Qualifications

• At least five years of experience dispatching service technicians, preferably in HVAC.
• Ability to handle interruptions and reprioritize tasks efficiently.
• Embrace optimal use of software to maximize efficiency.

Responsibilities

• Handle service requests for emergency calls and repairs.
• Schedule service technicians for timely work completion.
• Maintain records of labor and materials usage.

Skills

Dispatching service technicians

Task prioritization

Software efficiency

Strong judgement

Attendance reliability

Job description

A leading engineering firm is seeking an experienced Service Coordinator to schedule service labor and act as a liaison between technicians and customers. Ideal candidates have at least five years of experience in dispatching, preferably in HVAC, and must live within a reasonable commute to Tacoma, WA. This role requires strong decision-making skills and reliability, offering a competitive wage and comprehensive benefits package.