Senior HVAC Field Operations Manager

2240 Service Experts Heating & AC LLC

Jacksonville (FL)

Vor Ort

USD 80.000 - 110.000

Vollzeit

Vor 8 Tagen

Eine vollständige Bewerbung in einer Minute

Maßgeschneiderter Lebenslauf und Anschreiben – versandbereit.

Schaffe es an den ATS-Filtern vorbei

Benefits dieser Stelle

Competitive Pay

Paid Time Off

Medical/Dental/Vision Insurance

401(k) Retirement Savings Plan

Life Insurance

Disability Insurance

World Class Training

Career Development

Company Holiday Pay

Zusammenfassung

Service Experts Heating & AC LLC in Jacksonville, FL, seeks an Operations Manager to troubleshoot HVAC service questions, analyze spend trends, and optimize repair and maintenance spend while maximizing uptime.

You will review quotes, lead strategic account reviews, provide technical support, and supervise field teams with a focus on safety, process improvement, and customer satisfaction.

Qualifikationen

Minimum of 6+ years of field experience in commercial HVAC.
Minimum of 5 years as an HVAC service manager or adequate field supervisory experience.
Proficient with computers, including Microsoft Word and Excel.
Strong interpersonal and organizational skills; able to protect confidential information.
Ability to multi-task and prioritize work responsibilities.

Aufgaben

Review and manage all repair quotes submitted by the service providers and submits to the National Accounts customer
Conduct strategic account review meetings with clients on total cost of ownership.
Provide technical support for the department
Evaluate & resolve technical issues
Provide technical assistance for customers
Resolve billing problems of a technical nature
Help customer service (dispatch) with technical problems
Performs other duties and tasks as assigned
Regular, reliable attendance

Kenntnisse

HVAC knowledge

People management

Problem solving

Ausbildung

Bachelor's degree

Tools

MS Word

Excel

Jobbeschreibung