Human Services Assistant II: Client Services & Admin Support

New LHRC External; Montross (VA); On-site; USD 35,000 - 42,000; Full time

Job summary

New LHRC External seeks a Human Services Assistant II to support client services, eligibility determinations, and case management functions within a social services setting. You will assist clients with applications, gather information, and coordinate with Social Workers to ensure timely service delivery.

The role involves maintaining records, preparing reports, and performing administrative tasks to support program operations.

Qualifications

• High school diploma required with post-secondary coursework in social services or related fields.
• Relevant work experience in public administrative support is preferred.

Responsibilities

• Assist clients with completing applications and gather required information.
• Provide information and referrals and verify details for program eligibility.
• Maintain confidential client records and file documentation.
• Prepare and mail correspondence and reports.
• Support Social Workers with scheduling and case file management.

Skills

Customer service

Office equipment

Data entry

Education

High school diploma + coursework in social/behavioral sciences

Tools

Word processing

Spreadsheet

Job description

New LHRC External seeks a Human Services Assistant II to support client services, eligibility determinations, and case management functions within a social services setting. You will assist clients with applications, gather information, and coordinate with Social Workers to ensure timely service delivery.

The role involves maintaining records, preparing reports, and performing administrative tasks to support program operations.