Senior HRBP - Strategic Partner for 50% of Ops

CFS; Madison (WI); On-site; USD 115,000 - 130,000; Full time

Benefits offered by this job

Unlimited PTO

Sick time

Company holidays

Job summary

CFS in Madison, WI is seeking a Senior HR Business Partner to influence strategic decisions and partner with leadership across a major business segment that drives substantial revenue. The role offers broad visibility across service, support, and field operations while shaping people practices at scale.

You will collaborate with technical and operational leaders to drive workforce initiatives, performance management, and talent development, contributing to organizational growth and success.

Qualifications

• 5-8+ years of HR Business Partner experience.
• Experience supporting organizational change and business transformation initiatives.
• Proven ability to influence, advise, and constructively challenge senior leaders.
• Experience working with HRIS platforms, preferably Workday.

Responsibilities

• Advise business leaders on organizational priorities, workforce planning, and change initiatives
• Build trusted relationships with leaders and teams across the Service & Solutions organization
• Partner on performance management, leadership development, and talent initiatives
• Analyze HR metrics, including attrition and critical position fill rates, to support business decisions
• Support workforce strategies impacting customer support, service delivery, and operational performance
• Provide HR partnership to leaders and field-based service teams, including Field Service Engineers

Skills

HRBP experience

Change management

Leadership influence

Stakeholder management

Tools

Workday

Job description

CFS in Madison, WI is seeking a Senior HR Business Partner to influence strategic decisions and partner with leadership across a major business segment that drives substantial revenue. The role offers broad visibility across service, support, and field operations while shaping people practices at scale.

You will collaborate with technical and operational leaders to drive workforce initiatives, performance management, and talent development, contributing to organizational growth and success.