Senior HRBP Lead, AI & Digital Technology

SmartRecruiters, Inc.; Georgia; Hybrid; USD 120,000 - 180,000; Full time

Job summary

ServiceNow is seeking an HR leader to influence business decisions through strategic people initiatives. You will partner with People Partners, COEs, and Ops to deploy fit-for-purpose HR solutions, coach senior leaders, and use data to drive workforce planning and organizational effectiveness.

The role requires navigating a fast-paced, high-growth environment while strengthening culture and business performance across the organization.

Qualifications

• Experience integrating AI into work processes or decision-making.
• Direct client support and coaching experience, with team development responsibilities.
• Outstanding interpersonal and communication skills for collaboration and relationship building.
• Ability to thrive in unstructured, high-growth, fast-paced environments.
• Ability to manage multiple complex issues and prioritize projects.
• Capability to work across strategic, operational, and tactical HR levels.
• Credibility and integrity in communications up and down the organization.
• Confidence to challenge respectfully to influence business decisions.

Responsibilities

• Understand business direction and impact of people decisions to shape business objectives.
• Operationalize talent initiatives to support business outcomes.
• Identify and enable initiatives that improve culture, effectiveness, and engagement.
• Partner with People Partners, COEs, and Ops to ensure relevant HR solutions.
• Coach senior leaders on developing people leadership capabilities and impact.
• Analyze data and trends to guide leadership and measure success.
• Provide strategic advice on workforce planning, calibration, succession, and organization design.

Skills

AI integration

Client coaching

Interpersonal skills

Problem solving

Change management

Strategic thinking

People leadership

Job description

ServiceNow is seeking an HR leader to influence business decisions through strategic people initiatives. You will partner with People Partners, COEs, and Ops to deploy fit-for-purpose HR solutions, coach senior leaders, and use data to drive workforce planning and organizational effectiveness.

The role requires navigating a fast-paced, high-growth environment while strengthening culture and business performance across the organization.