Senior HPC & AI Networking Engineer (Onsite)

NVIDIA Gruppe; Town of Texas (WI); Hybrid; USD 120,000 - 207,000; Full time

Benefits offered by this job

Equity options

Comprehensive benefits

Job summary

NVIDIA Gruppe is seeking a Senior HPC Support Engineer specialized in Ethernet and AI Infrastructure.

In this role, you will engage with prestigious customers both onsite and remotely, helping to solve complex networking issues. With 6+ years of experience required, you will utilize your deep knowledge of Linux systems and networking technologies to provide high-quality customer support.

Candidates should have a degree in a relevant field and be willing to collaborate with engineering and marketing teams on technical matters.

Qualifications

• 6+ years in Customer Support and debugging.
• Familiarity with networking and systems engineering.
• Ability to maintain professional-level communication.

Responsibilities

• Resolve customer issues through meticulous research.
• Respond to product support inquiries via phone and email.
• Document standard methodologies for internal teams.

Skills

Customer Support

Linux Operating Systems

Networking Technologies

Problem Solving

AI Technologies

Education

Degree in Networking, Computer Science/Engineering, or Electrical/IT

Tools

TCPDUMP

Wireshark

Docker

Kubernetes

Job description

NVIDIA Gruppe is seeking a Senior HPC Support Engineer specialized in Ethernet and AI Infrastructure.

In this role, you will engage with prestigious customers both onsite and remotely, helping to solve complex networking issues. With 6+ years of experience required, you will utilize your deep knowledge of Linux systems and networking technologies to provide high-quality customer support.

Candidates should have a degree in a relevant field and be willing to collaborate with engineering and marketing teams on technical matters.