Senior Housing Stabilization Program Manager

Beacon Hill Staffing Group, LLC; Boston (MA); On-site; USD 65,000 - 70,000; Full time

Job summary

Beacon Hill Staffing Group, LLC is seeking a Program Manager - Case Management for a community-based human services organization in the Boston area. The role involves supervising a case management team and ensuring trauma‑informed, person‑centered practices to help individuals and families transition to stable housing.

The position is full‑time with a Monday–Friday schedule; office-based with local travel. A competitive salary ranges around $65,000–$70,000 annually, reflecting experience and

Qualifications

• Bachelor's degree in a related field required.
• Minimum of 3 years supervisory or team leadership experience.
• Minimum of 5 years of experience supporting individuals with housing instability or related social service needs.
• Knowledge of evidence-based and person-centered service models, including harm reduction, motivational interviewing, trauma-informed practices, and housing-focused interventions.

Responsibilities

• Supervise a team of case management professionals providing housing stabilization and supportive services.
• Ensure service delivery aligns with person-centered, trauma-informed, and evidence-based practices.
• Support staff development through coaching, training, performance support, and regular supervision.
• Monitor program operations, documentation, and service quality to ensure compliance with organizational and funding requirements.
• Develop and improve workflows, processes, and systems that enhance service effectiveness and client outcomes.
• Collaborate with internal departments and external community partners to strengthen service coordination and resource access.
• Review client service plans, case documentation, and program metrics to promote quality outcomes and continuous improvement.
• Assist with program implementation, policy adherence, and operational planning.

Skills

Team leadership

Housing support

Evidence-based practices

Trauma-informed care

Motivational interviewing

Harm reduction

Education

Bachelor's degree in Human Services, Social Work, Psychology, Counseling, or related field

Job description

Beacon Hill Staffing Group, LLC is seeking a Program Manager - Case Management for a community-based human services organization in the Boston area. The role involves supervising a case management team and ensuring trauma‑informed, person‑centered practices to help individuals and families transition to stable housing.

The position is full‑time with a Monday–Friday schedule; office-based with local travel. A competitive salary ranges around $65,000–$70,000 annually, reflecting experience and