Senior Housing Operations & Safety Lead

Jericho Project; New York (NY); On-site; USD 38,000 - 40,000; Full time

Job summary

Jericho Project in New York is seeking a Senior House Manager for the West Tremont Bronx site. You will oversee administrative support, lease tracking, building safety, and security under the Building Operations framework.

This non-exempt position reports to the Property Manager of Building Operations, with annual compensation between $38,480 and $40,000. The role emphasizes tenant communications, records management in AppFolio, fire safety, and coordination with a small on-site team.

Qualifications

• HS Diploma highly preferred; 1 year of customer service experience required.
• Fire Guard Certification (F02) required.
• Good computer skills and knowledge.
• Ability to communicate clearly and concisely both verbally and in writing.
• Ability to use judgment and make sensible, practical and concise decisions in an emergency situation.

Responsibilities

• Assist with administrative, lease support, including LIHTC compliance and Section 8 recertification.
• Track tenant lease documentation including recertification, renewal dates, missing/required documentation.
• Support MBO in review of HAP reports and funder communication and follow up.
• Review tenant legal action documentation.
• Review and track unit vacancies, timelines.
• Effectively communicate with tenants on lease needs, building events, concerns and meetings.
• Provide reports and status updates to the super, handyperson and leadership on building conditions.
• Update all lease and building documentation in AppFolio.
• Maintain unit inspection documentation.
• Secure delivery of weekly checks to Finance.
• Assist with filing and rent collection.
• Secure and maintain the safety of the tenants and the facility.
• Schedule and conduct fire drills, documentation and fire safety equipment maintenance/inspection logs.
• Ensure that all residents respond to fire alarms.
• Periodically attend house meetings, case conferences, and staff meetings.
• Conduct extinguisher inspections on the first business day of each month.
• Track contractors and report to building super.
• Purchase, track and monitor deliveries.
• Provide crisis intervention when necessary and report incidents to clinical and operations.
• Responsible for reporting and electronically documenting all building tours, daily logs of tenants and incidents on site.
• Assume responsibility for the overall running of the facility in the absence of full-time staff.
• Monitor client/visitor activity.
• Maintain compliance with fire safety codes.
• Maintain security by conducting floor checks twice a shift.
• Assist with scheduling part time, per diem house managers to cover scheduled and unscheduled absences
• Other duties as assigned.

Skills

Customer service

Communication

Decision making

Computer skills

Education

HS Diploma

Fire Guard Certification (F02)

Job description

Jericho Project in New York is seeking a Senior House Manager for the West Tremont Bronx site. You will oversee administrative support, lease tracking, building safety, and security under the Building Operations framework.

This non-exempt position reports to the Property Manager of Building Operations, with annual compensation between $38,480 and $40,000. The role emphasizes tenant communications, records management in AppFolio, fire safety, and coordination with a small on-site team.