Senior Hotel Sales Leader for Meetings & Groups

Live! Casino & Hotel Maryland; Hanover (MD); On-site; USD 58,000 - 80,000; Full time

Benefits offered by this job

Health benefits

Life insurance

Disability coverage

Retirement plan

Paid time off

Tuition reimbursement

Wellness center

Career growth programs

Rewards programs

Bonuses

Free parking

Discounts on food/beverage

Job summary

Live! Hotel Maryland is seeking a Senior Sales Manager to drive revenue through high-value client relationships and new group business across the Mid-Atlantic region.

You will lead initiatives, craft tailored proposals, and guide clients through the booking process while upholding AAA Four‑Diamond standards. The role requires strategic outreach, polished communication, and a focus on delivering exceptional service across the guest journey.

Qualifications

• Four-year college degree or equivalent education/experience.
• Minimum of five years of hotel group/conference sales experience.
• Exceptional prospecting and negotiation skills.
• Experience with Mid-Atlantic region preferred.
• Direct experience with Group segments: Corporate, Association, SMERF, Catering Events.
• Must obtain and maintain gaming license in Maryland.

Responsibilities

• Develop and maintain an account base to meet revenue goals through proactive sales and prompt responses to client inquiries.
• Assist the Director of Sales in implementing a sales action plan for designated market segments, including prospecting, site tours, trade shows, and related trips.
• Execute sales calls, trade shows, and sales trips; travel will be required.
• Maintain accurate, legible records and files to ensure quality service and repeat business.
• This position is an Independent Contributor who will work closely with the Director of Sales as an additional resource for guidance.
• Participate in trade shows and professional organizations to maintain high visibility and achieve revenue goals.
• Perform special projects and other responsibilities as assigned; participate in task forces as requested.
• Other duties as assigned

Skills

Business development

Sales skills

Negotiation

Closing

Prospecting

Time management

Relationship building

Communication

Customer service

Results driven

Education

Four-year degree or equivalent

Five years hotel group sales experience

Delphi FDC knowledge

Tools

Delphi FDC

Job description

Live! Hotel Maryland is seeking a Senior Sales Manager to drive revenue through high-value client relationships and new group business across the Mid-Atlantic region.

You will lead initiatives, craft tailored proposals, and guide clients through the booking process while upholding AAA Four‑Diamond standards. The role requires strategic outreach, polished communication, and a focus on delivering exceptional service across the guest journey.