Group Sales Leader — Hotel & Events

HEI Hotels & Resorts

Baltimore (MD)

On-site

USD 70,000 - 75,000

Full time

4 days ago
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Benefits offered by this job

Medical & Dental (Anthem BCBS)
Vision Insurance (EyeMed)
Vacation, Sick & Holiday
Pet Insurance
Life Insurance
Disability Insurance
401(k) with matching
Hotel Room Discounts

Job summary

HEI Hotels & Resorts and the Baltimore Marriott Inner Harbor are seeking a seasoned sales professional to manage accounts, solicit new group business, and exceed revenue goals across rooms, banquets, and events. You will develop relationships with clients, present proposals, and coordinate with hotel departments to deliver outstanding service.

The role requires at least 3 years of sales experience in hospitality, strong knowledge of market trends, and excellent communication.

Qualifications

  • 3+ years of sales experience preferred.
  • Hotel experience preferred.
  • Advanced knowledge of market trends, competition, and key customers of the hotel.
  • Able to set priorities, plan, organize, and delegate.
  • Effective verbal and written communication skills.

Responsibilities

  • Solicit new and existing accounts to meet and exceed revenue goals through telephone prospecting, outside sales calls, site inspections and written communication.
  • Advanced level of producing room, banquet, and room rental revenue through directly soliciting business via aggressive prospecting, making presentations, developing contracts, negotiating, and closing sales.
  • Maximize revenue by selling all facets of the hotel, both orally and in written form to previous, current, and potential clients.
  • Handle account details so that all pertinent aspects of solicitation and closing are complete and documented. Coordinate various departments' participation in servicing accounts.
  • Develop and conduct persuasive verbal sales presentations to prospective clients.
  • Prepare information for, meet with, and entertain clients as deemed appropriate by potential business from that account.
  • Communicate both verbally and in writing to provide clear direction to all departments in the hotel to ensure high quality of service to customers.
  • Prepare correspondence to customers, internal booking reports and file maintenance.
  • Participate in daily business review meeting, pre-convention meetings, training and other sales-related meetings as required.
  • Attend trade shows, community events and industry meetings.
  • Advanced knowledge of market trends, competition, and key customers of the hotel.
  • Comply with attendance rules and be available to work on a regular basis.
  • Perform any other job-related duties as assigned.

Skills

Sales experience
Hotel operations knowledge
Market trends awareness
Planning & delegation
Communication skills

Tools

Microsoft Word
Excel
Delphi

Job description

HEI Hotels & Resorts and the Baltimore Marriott Inner Harbor are seeking a seasoned sales professional to manage accounts, solicit new group business, and exceed revenue goals across rooms, banquets, and events. You will develop relationships with clients, present proposals, and coordinate with hotel departments to deliver outstanding service.

The role requires at least 3 years of sales experience in hospitality, strong knowledge of market trends, and excellent communication.

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