Senior Hospice RN Care Manager: Lead & Elevate Patient Care

Gentiva; Henderson (NC); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

401(k) with company match

Medical, dental, vision benefits

Mileage reimbursement

Paid time off + holidays

Continuing education opportunities

Job summary

Gentiva Hospice is seeking a Senior Hospice RN Patient Care Manager to oversee our hospice team and ensure high-quality patient care within regulatory standards. You will supervise clinical staff, manage referrals and benefit tracking, and coordinate IDG meetings to review and update care plans.

This role requires strong leadership, excellent communication, and adherence to Medicare/Medicaid guidelines. Reporting to the Executive Director, you will balance clinical and administrative duties,

Qualifications

• Current RN license in the state of employment.
• Graduate of an accredited nursing program (Associate degree accepted with relevant experience).
• Minimum 3 years direct patient care experience.
• Knowledge of hospice principles, regulatory compliance, and managed care.
• Strong communication, collaboration, and organizational skills.
• Proficiency with EMR, Microsoft Office, and healthcare software.
• Valid driver’s license and automobile insurance.
• Ability to provide skilled nursing care as needed, including on-call responsibilities.
• CPR certification.

Responsibilities

• Lead and supervise hospice patient care operations to ensure quality and compliance.
• Supervise, teach, evaluate, and develop nursing and clinical associates.
• Manage clinical and administrative workflows: referrals, DME pickups, Medicare eligibility, insurance verification, patient benefit tracking.
• Coordinate and facilitate Interdisciplinary Group (IDG) meetings and update care plans.
• Oversee scheduling, visit assignments, and timely completion of patient visits.
• Respond to referrals and clinical inquiries professionally.
• Serve as liaison between clinical teams, leadership, and external providers.
• Ensure adherence to hospice industry regulations (Medicare, Medicaid, JCAHO, ACHC).

Skills

Leadership

Communication

Team supervision

EMR proficiency

On-call responsibilities

Education

RN license

ASN/ADN acceptable

BSN preferred

Tools

EMR systems

Microsoft Office

Job description

Gentiva Hospice is seeking a Senior Hospice RN Patient Care Manager to oversee our hospice team and ensure high-quality patient care within regulatory standards. You will supervise clinical staff, manage referrals and benefit tracking, and coordinate IDG meetings to review and update care plans.

This role requires strong leadership, excellent communication, and adherence to Medicare/Medicaid guidelines. Reporting to the Executive Director, you will balance clinical and administrative duties,