Hospice RN Clinical Manager — Lead Patient Care

Gentiva; Branford (CT); On-site; USD 120,000 - 130,000; Full time

Benefits offered by this job

401(k) with Company Match

Career Advancement Opportunities

Telemedicine & CEU support

Wellness Programs

Job summary

Gentiva, a leading hospice provider, seeks a dedicated RN Clinical Manager to lead patient care operations and ensure high-quality, compliant hospice services. The role reports to executive leadership and focuses on coordinating care, staff development, and regulatory adherence.

The position requires a valid RN license, BSN preferred, and at least 3 years of direct patient care with hospice/home health experience. A comprehensive benefits package accompanies the role at Gentiva.

Qualifications

• Current RN license in the state of employment.
• Graduate of an accredited nursing program.
• Minimum of 3 years of direct patient care experience, including 2 years in a hospice or home-based care setting.
• Demonstrated ability to apply hospice principles, industry standards, and regulatory compliance (Medicare, Medicaid, JCAHO, ACHC).
• Knowledge and compassion for terminally ill patients and their families.
• Ability to lead a diverse care team while adapting to the emotional and clinical needs of patients from various backgrounds.
• Strong interpersonal, organizational, and leadership skills.
• Competency in clinical documentation and technology systems.

Responsibilities

• Oversee and direct patient care services to ensure the delivery of high-quality hospice care.
• Manage visit scheduling, including reassigned, missed, declined, or rescheduled visits—making decisions based on clinical judgment and priority.
• Triage incoming phone referrals and medical concerns in a timely, compassionate, and professional manner.
• Lead or facilitate Interdisciplinary Group (IDG) meetings, including presenting patient updates, reviewing charts, coordinating care plans, and documenting minutes.
• Serve as a mentor, trainer, and clinical support to associates, supporting development, performance, and compliance.
• Ensure all care delivery meets federal, state, and local regulatory standards, as well as company policies and procedures.
• Support performance improvement initiatives, quality assessments, and operational efficiencies within your location.

Skills

Hospice RN Case Manager experience

Leadership

Regulatory compliance

Education

RN license in state of employment

BSN

Tools

EMR systems

Telehealth platforms

Job description

Gentiva, a leading hospice provider, seeks a dedicated RN Clinical Manager to lead patient care operations and ensure high-quality, compliant hospice services. The role reports to executive leadership and focuses on coordinating care, staff development, and regulatory adherence.

The position requires a valid RN license, BSN preferred, and at least 3 years of direct patient care with hospice/home health experience. A comprehensive benefits package accompanies the role at Gentiva.