Senior Home Lending Product Strategist

JP Morgan Chase; Jacksonville (FL); On-site; USD 110,000 - 150,000; Full time

Job summary

The Chase Home Lending Product Strategy team creates a Home Lending product ecosystem that translates market trends and customer needs into a focused portfolio of work that delivers high value and drives speed, scale, and automation.

As the Senior Product Strategy Associate, you will apply mortgage industry knowledge to shape future home lending products, partnering with product managers and leaders to evaluate opportunities, solve problems, and support customer- and employee-focused solutions.

Qualifications

• 5+ years in mortgage banking, product management, strategy, operations, or risk management.
• Working knowledge of mortgage products, originations and servicing.
• Ability to translate complex information into clear business insights.
• Strong written and verbal communication across multiple workstreams.
• Flexible, organized and able to manage multiple priorities in a fast-paced environment.
• Willingness to quickly develop subject matter expertise in new topics.
• Bachelor's degree or equivalent experience.

Responsibilities

• Support evaluation of mortgage product, policy, and process enhancements through research and stakeholder engagement.
• Assess investor, regulatory, and market changes and impacts to products and programs.
• Identify trends and opportunities to inform future strategy recommendations.
• Analyze performance, customer experience, operations, and priorities to develop recommendations.
• Collaborate across teams to develop business cases and governance materials for leadership review.
• Coordinate input from Operations, Risk, Legal, Compliance, Finance, Capital Markets, Technology, and others.
• Contribute expertise throughout implementation of approved initiatives.

Skills

Mortgage banking experience

Product management

Strategy

Operations

Risk management

Originations & Servicing knowledge

Analytical thinking

Presentation & reporting

Cross-functional collaboration

Learning agility

Education

Bachelor's degree or equivalent experience

Job description

The Chase Home Lending Product Strategy team creates a Home Lending product ecosystem that translates market trends and customer needs into a focused portfolio of work that delivers high value and drives speed, scale, and automation.

As the Senior Product Strategy Associate, you will apply mortgage industry knowledge to shape future home lending products, partnering with product managers and leaders to evaluate opportunities, solve problems, and support customer- and employee-focused solutions.