Senior Mortgage Lending Advisor

JPMorgan Chase; Mount Juliet (TN); On-site; USD 65,000 - 95,000; Full time

Job summary

Chase Home Lending is seeking a Senior Home Lending Advisor to serve as the primary contact for customers throughout the loan lifecycle. You will guide clients, adhere to regulatory requirements, and promote Chase financial products.

The role emphasizes consultative advice, strong product knowledge, and collaboration with a broader Home Lending team. You will join a motivated team dedicated to helping clients achieve homeownership and maximize customer experience through strategic marketing and

Qualifications

• Bachelor's degree or equivalent work experience in sales and/or real estate.
• 3+ years of mortgage lending and proven sales experience in retail banking.
• Knowledge of FHA, VA, FNMA, and FHLMC guidelines.
• Excellent written and oral communication skills.

Responsibilities

• Coaches and mentors the branch team by providing training on products and services.
• Works together with bankers, meets with their customers and introduces new clients to bankers for additional products and services.
• Collaborates with your team to create an outstanding customer experience by utilizing centrally managed direct mail, media advertisements, cross-sell efforts, relocation programs, statement programs, Chase.com, electronic newsletters, outbound lead sourcing, and other marketing efforts.
• Develops a strong partnership with the assigned retail branches to promote mortgage loan originations (in footprint territories), and functions well within formal and dotted-line reporting relationships.
• Builds role as the internal and external mortgage expert and maintains good relationships with customers.
• Exhibits consultative skills to provide recommendations based on financial analysis and expertise, product knowledge, and knowledge of the customer's financial needs, goals, and circumstances.

Skills

Mortgage lending

Sales experience

Real estate market knowledge

Communication skills

Education

Bachelor's degree or equivalent

Job description

Chase Home Lending is seeking a Senior Home Lending Advisor to serve as the primary contact for customers throughout the loan lifecycle. You will guide clients, adhere to regulatory requirements, and promote Chase financial products.

The role emphasizes consultative advice, strong product knowledge, and collaboration with a broader Home Lending team. You will join a motivated team dedicated to helping clients achieve homeownership and maximize customer experience through strategic marketing and