Senior Home Lending Product Strategy Associate

JPMorgan Chase & Co.; Jacksonville (FL); On-site; USD 100,000 - 150,000; Full time

Job summary

The Chase Home Lending Product Strategy team creates a Home Lending product ecosystem that translates market trends and customer needs into a focused portfolio of work for our product teams. This role emphasizes speed, scale, and automation to drive value.

As the Senior Product Strategy Associate, you will partner with product managers and business leaders to evaluate opportunities, build strategies across Originations and Servicing, and turn analysis into actionable recommendations that shape

Qualifications

• 5+ years of experience in mortgage banking, product management, strategy, operations, or risk management.
• Knowledge of mortgage products, processes, and home lending lifecycle.
• Ability to translate complex information into actionable insights for stakeholders.
• Strong written and verbal communication, cross-functional coordination.
• Bachelor's degree or equivalent experience.

Responsibilities

• Support the evaluation of mortgage product, policy, and process enhancement opportunities through research, analysis, and stakeholder engagement.
• Support the assessment of investor, agency, regulatory, and market changes to evaluate impacts to existing products, programs and strategic priorities.
• Assess competitive, industry and market information to identify emerging trends and opportunities to inform future product strategy recommendations.
• Analyze business performance, customer experience, operational processes, and strategic priorities to develop recommendations.
• Collaborate across the Product Strategy team and with and functional partners to develop business cases, product strategy recommendations, governance materials and supporting materials for leadership review and decision-making.
• Coordinate discovery activities and gather input from Operations, Risk, Legal, Compliance, Finance, Capital Markets, Technology, and other key stakeholders.
• Contribute subject matter expertise and business support throughout the implementation lifecycle of approved initiatives.

Skills

Mortgage banking

Product management

Strategy

Operations

Risk management

Education

Bachelor's degree or equivalent experience

Job description

The Chase Home Lending Product Strategy team creates a Home Lending product ecosystem that translates market trends and customer needs into a focused portfolio of work for our product teams. This role emphasizes speed, scale, and automation to drive value.

As the Senior Product Strategy Associate, you will partner with product managers and business leaders to evaluate opportunities, build strategies across Originations and Servicing, and turn analysis into actionable recommendations that shape