Senior Home Health Scheduling Lead & Trainer

Mission Healthcare; Ventura (CA); On-site; USD 41,000 - 44,000; Full time

Benefits offered by this job

401(k)

EAP

Paid vacation/sick/holidays

Tuition reimbursement

Relocation assistance

Medical insurance

Flexible Spending Accounts

Disability insurance

Life insurance

AD&D insurance

Job summary

Mission Healthcare, a leading home health and hospice provider, seeks an experienced Scheduling Coordinator to manage coverage, calendars, and onboarding for branch teams. The role reports to the Scheduling Director and collaborates across intake, insurance, and clinical staff to ensure patient coverage and workflow efficiency.

The ideal candidate has 5+ years in home health scheduling, strong leadership, and advanced MS Office skills.

Qualifications

• At least 5 years work experience in Home Health Scheduling.
• Leadership and management oversight experience in Home Health Scheduling.
• Advanced Microsoft Office skills including Excel, Outlook, PowerPoint, and Word.
• Knowledge of federal and state laws and industry practices.

Responsibilities

• Assist with scheduling coverage and back-fill coverage, including weekend needs.
• Maintain the master scheduling coverage calendar.
• Support training and onboarding of new scheduling coordinators, including assigning orientation coaches.
• Monitor branch workflow, coordination notes, and scheduling reports to support accuracy and timely follow-up.
• Collect clinician schedules from branch directors by established monthly deadlines.
• Confirm and communicate weekend on-call information to branches by established weekly deadlines.
• Maintain accurate master zip code lists by branch as staffing changes occur.
• Coordinate field staff schedules to support productivity and appropriate patient coverage.
• Partner with clinicians to coordinate caseloads and determine appropriate visit coverage by discipline.
• Respond to patient scheduling inquiries when branch schedulers are unavailable.
• Contact staff regarding new patients added to same-day or past-date schedules.
• Remove duplicated evaluation tasks and approved non-admits from workflow.
• Collaborate with intake, insurance, BOM/BOS teams, clinical supervisors, and branch directors to resolve scheduling issues, concerns, and hard stops.
• Report high-level issues to the Scheduling Director weekly, or more frequently as needed.
• Establish and enforce assignments of daily scheduling tasks to include but not limited to: SOC assignments and emails, Roll-up completion and distribution, On-Call Coordination Note follow-up, Hospitalization and In-Patient documentation and follow-up, Workflow Processing and Communication, Gaps in Care and other Mosai Reports, HCHB Scheduling and Case Management Assignment Reports.

Skills

Scheduling expertise

Leadership abilities

Analytical thinking

Problem-solving

Oral and written communication

Interpersonal relations

Conflict resolution

Education

5+ years home health scheduling experience

Tools

MS Office Suite

Job description

Mission Healthcare, a leading home health and hospice provider, seeks an experienced Scheduling Coordinator to manage coverage, calendars, and onboarding for branch teams. The role reports to the Scheduling Director and collaborates across intake, insurance, and clinical staff to ensure patient coverage and workflow efficiency.

The ideal candidate has 5+ years in home health scheduling, strong leadership, and advanced MS Office skills.