Senior HOA Compliance Lead

Progress Residential, L.P.; Tempe (AZ); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Competitive compensation

Comprehensive benefits

Generous PTO and holidays

Learning & development

Culture of collaboration

Job summary

Progress Residential, L.P. is seeking a Senior Property Compliance Specialist to manage HOA compliance for a portfolio of properties and act as a subject‑matter expert for the Compliance team.

You will handle complex issues, escalations, reporting, and coordination with boards, management companies, residents, and legal partners to ensure adherence to governing documents and regulations. The role works with Legal, Accounting, Operations, Resident Services, Renovations, and other teams to address

Qualifications

• High School Diploma or equivalent required.
• 3+ years of experience in HOA management, property compliance, property management, real estate operations, or a related field.
• Experience handling complex compliance issues, escalations, and cross-functional projects.
• Proficiency with Microsoft Office applications.
• Experience with Salesforce, Yardi, or similar property management systems preferred.
• Strong analytical, organizational, and problem-solving skills.

Responsibilities

• Manage HOA compliance activities for an assigned portfolio of properties.
• Coordinate lease approvals, tenant registrations, move-in requirements, and lease renewals.
• Ensure compliance with HOA governing documents, including CC&Rs, bylaws, architectural guidelines, and community rules.
• Maintain accurate HOA records, governing documents, fees, and community requirements.
• Review HOA correspondence, notices, invoices, statements, ledgers, and legal documents; take appropriate action and ensure timely resolution.
• Investigate, track, and resolve HOA violations while minimizing fines, penalties, and legal risk.
• Serve as the primary point of contact for complex HOA issues, escalations, and resident concerns.
• Communicate and collaborate with residents, HOAs, management companies, municipalities, vendors, and internal departments to resolve compliance-related issues.
• Partner with Legal, Accounting, Operations, Resident Services, Renovations, and other teams to address compliance, enforcement, delinquency, and dispute-resolution matters.
• Assist residents with violation appeals and facilitate communication with HOA representatives.
• Attend HOA meetings, hearings, and community events as needed.
• Monitor compliance trends, maintain reporting, and ensure data accuracy across systems and records.
• Serve as a subject matter expert on HOA processes, governing documents, and compliance requirements.
• Provide coaching, training, onboarding support, and day-to-day guidance to team members.
• Support workload balancing and identify opportunities to improve efficiency, automation, and service levels.
• Support offshore and centralized support teams as needed.
• Identify compliance risks and proactively implement corrective actions.
• Perform other duties as assigned.

Skills

HOA management

Compliance

Communication

Analytical thinking

Organizational skills

Education

High School Diploma or equivalent

Tools

Microsoft Office

Salesforce

Yardi

Job description

Progress Residential, L.P. is seeking a Senior Property Compliance Specialist to manage HOA compliance for a portfolio of properties and act as a subject‑matter expert for the Compliance team.

You will handle complex issues, escalations, reporting, and coordination with boards, management companies, residents, and legal partners to ensure adherence to governing documents and regulations. The role works with Legal, Accounting, Operations, Resident Services, Renovations, and other teams to address