Senior Help Desk Technician | Own Infra & Developer Tools

Egreenservices; West Valley City (UT); On-site; USD 104,000 - 161,000; Full time

Job summary

VentureLab in West Valley City, UT is scaling its technology platform and seeks a senior Help Desk Technician who will own critical decisions in supporting the stack. The role offers a salary range of $104,000 to $161,000 with mentorship and growth opportunities within a collaborative team.

You’ll influence technology choices, optimize performance, and build internal tools to boost developer velocity, while ensuring security and reliability during peak periods.

Qualifications

• Must be able to decide when to buy VMware vSphere vs build it
• Experience optimizing application performance, latency, and resource utilization at scale
• Experience building internal tooling to improve developer productivity
• Ability to manage scope changes and communicate with clients effectively

Responsibilities

• Decide when to buy VMware vSphere versus build it for VentureLab's West Valley City, UT stack
• Optimize application performance, latency, and resource utilization at scale
• Build internal tooling that improves developer productivity and velocity
• Integrate third-party services and internal tools into the VentureLab stack
• Catch the TCP/IP race conditions that surface under West Valley City peak traffic

Skills

Active Listening

Quick Learner

Professionalism

Discretion

Calm under pressure

Tools

VMware vSphere

Third-party integrations

Internal tooling

Job description

VentureLab in West Valley City, UT is scaling its technology platform and seeks a senior Help Desk Technician who will own critical decisions in supporting the stack. The role offers a salary range of $104,000 to $161,000 with mentorship and growth opportunities within a collaborative team.

You’ll influence technology choices, optimize performance, and build internal tools to boost developer velocity, while ensuring security and reliability during peak periods.