Senior Help Desk Analyst — Windows & Security (Hybrid)

Yoh Services LLC; Jersey City (NJ); Hybrid; USD 69,000 - 76,000; Full time

Benefits offered by this job

Medical, Prescription, Dental & Vision

Health Savings Account

Life & Disability Insurance

MetLife Voluntary Benefits

Employee Assistance Program

401K Retirement Savings Plan

Direct Deposit & weekly epayroll

Referral Bonus Programs

Certification and trainingOpportunites

Job summary

Yoh, a Day & Zimmermann company, is seeking a Senior Help Desk Analyst in Jersey City, NJ for a 3-month contract to hire. The role focuses on timely Windows updates deployment to corporate workstations and assisting users to ensure hardware and applications meet business needs.

You will work in a small IS team, handle help desk requests, and maintain security, with a hybrid onsite schedule (3 days at the office). Prior Windows Desktop Administration experience is required.

Qualifications

• Microsoft Windows Desktop Operating Systems on physical hardware or VDI.
• Microsoft Office Application Suite (Outlook, Excel, Word, PowerPoint).
• Adobe Acrobat.
• Trellix End Point Security.
• Citrix Workspace App.
• Microsoft Configuration Manager/Windows Server Update Services.
• Microsoft Intune.
• Strong interpersonal and communication skills.
• Ability to solve problems quickly and effectively.
• Ability to set and meet reasonable project deadlines.

Responsibilities

• Test and install Windows desktop updates.
• Install, configure, maintain, and administer desktops, laptops, printers, and mobile phones.
• Perform routine tasks within the IS Operations group such as backups, documentation, disaster recovery testing, production releases, system maintenance and integrated troubleshooting throughout the environment.
• Work effectively with the business users and the Information Services team members.
• Set and meet project schedules.
• Ensure desktop efficiency, integrity and security.

Skills

5+ years Windows Desktop Admin

Interpersonal & communication

Problem solving

Project deadlines

Education

University or Technical Trade School degree

Tools

Citrix Workspace App

Trellix End Point Security

Microsoft Intune

ConfigMgr/WSUS

Microsoft Office

Adobe Acrobat

Job description

Yoh, a Day & Zimmermann company, is seeking a Senior Help Desk Analyst in Jersey City, NJ for a 3-month contract to hire. The role focuses on timely Windows updates deployment to corporate workstations and assisting users to ensure hardware and applications meet business needs.

You will work in a small IS team, handle help desk requests, and maintain security, with a hybrid onsite schedule (3 days at the office). Prior Windows Desktop Administration experience is required.