Senior IT Infrastructure Analyst

Yoh, A Day & Zimmermann Company; Jersey City (NJ); Hybrid; USD 95,000 - 120,000; Full time

Benefits offered by this job

Medical/Dental/Vision

HSA

Life Insurance

Disability Insurance

401K

Direct Deposit

Referral Bonus

Training & Certification

Job summary

Yoh, a Day & Zimmermann company, is seeking a Senior IT Infrastructure Analyst in Jersey City, NJ. This hybrid role (3 days onsite) is a 3 Month Contract to Hire to support a rapidly growing user base, focusing on Windows 11, Citrix VDI, Intune, and Microsoft 365.

You’ll be the primary contact for endpoint issues, handling troubleshooting, deployments, and onboarding/offboarding. Close collaboration with infrastructure teams is required to escalate complex incidents.

Qualifications

• Must have strong experience supporting Windows 11 desktops and laptops.
• Hands-on administration and support of Microsoft Intune (device deployment, Autopilot, endpoint management, onboarding/offboarding).
• Experience supporting Citrix Virtual Desktop Infrastructure (VDI).
• Microsoft 365/Exchange Online administration and support.
• Level 2/Level 3 desktop troubleshooting experience.
• Experience deploying and provisioning endpoint devices.
• Ability to recognize when issues require escalation to infrastructure teams.

Responsibilities

• Primary point of contact for endpoint issues and triage.
• Troubleshoot problems and perform deployments.
• Onboard and offboard users and escalate to specialized teams when needed.

Skills

Windows 11

Intune

Citrix VDI

Microsoft 365

Desktop troubleshooting

Endpoint deployment

Escalation with infra

Tools

Intune engineering

PowerShell

Active Directory / GPO

Dev workstations

MDM via Intune

VDI migration

Endpoint security

Job description

Senior IT Infrastructure Analyst

Location: Jersey City, NJ

Type: Hybrid (3 days onsite)

Terms: 3 Months Contract to Hire

Pay Rate: $50/hr-$55/hr

Salary: $95K-$120K base+ 10% Bonus

The team is looking to add a Level 2/Level 3 Windows Desktop Administrator to support a rapidly growing user base that has more than doubled over the past year. The role is heavily focused on supporting Windows 11 laptops, Citrix-hosted VDI, Microsoft Intune, and Microsoft 365.

The individual will serve as the primary point of contact for endpoint issues, troubleshoot problems, perform deployments, onboard and offboard users, and elevate infrastructure issues to specialized teams when necessary.

Must-Have Technical Skills

• Strong experience supporting Windows 11 desktops and laptops.
• Hands-on administration and support of Microsoft Intune (device deployment, Autopilot, endpoint management, onboarding/offboarding).
• Experience supporting Citrix Virtual Desktop Infrastructure (VDI).
• Microsoft 365/Exchange Online administration and support.
• Level 2/Level 3 desktop troubleshooting experience.
• Experience deploying and provisioning endpoint devices.
• Ability to recognize when issues require escalation to infrastructure teams.

Preferred / Nice-to-Have Skills

• Intune engineering and application deployment experience.
• PowerShell scripting (preferred, not required).
• Understanding of Active Directory and Group Policy (GPO).
• Experience supporting developer workstations and development tools.
• Mobile device management for iPhones, iPads, and Android devices through Intune.
• Experience migrating on-premises VDI environments to cloud-based solutions (future initiative).
• Familiarity with endpoint security platforms (vendor experience is transferable).

Soft Skills They Are Looking For

• Excellent customer service and communication skills.
• Comfortable supporting everyone from executives and C-level leadership to end users.
• Strong troubleshooting and analytical abilities.
• Ability to work independently in a small team.
• Adaptable with a willingness to learn new technologies.
• Calm under pressure during mission-critical production issues.
• Follows documented procedures and delivers consistent solutions.

Estimated Min Rate: $50.00

Estimated Max Rate: $55.00

What’s In It for You?

Benefit eligibility is in accordance with applicable laws and client requirements. Benefits include:

• Medical, Prescription, Dental & Vision Benefits (for employees working 20+ hours per week)
• Health Savings Account (HSA) (for employees working 20+ hours per week)
• Life & Disability Insurance (for employees working 20+ hours per week)
• MetLife Voluntary Benefits
• Employee Assistance Program (EAP)
• 401K Retirement Savings Plan
• Direct Deposit & weekly epayroll
• Referral Bonus Programs
• Certification and training opportunities

Note: Any pay ranges displayed are estimations. Actual pay is determined by an applicant's experience, technical expertise, and other qualifications as listed in the job description.

Equal Opportunity Statement

Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Visit https://www.yoh.com/applicants-with-disabilities to contact us if you are an individual with a disability and require accommodation in the application process.

For California applicants, qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All of the material job duties described in this posting are job duties for which a criminal history may have a direct, adverse, and negative relationship potentially resulting in the withdrawal of a conditional offer of employment.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Stay Safe During Your Job Search

Fraudulent recruiting communications have become increasingly common. Emails from Yoh recruiters will only come from an @yoh.com email address. Yoh will never ask candidates to pay fees, purchase equipment, send gift cards, or transfer funds as part of the recruiting or hiring process. If you receive a communication that appears suspicious or requests payment, contact Yoh directly before responding or sharing personal information.