Senior Benefits Implementation Specialist

4062 Aetna Resources, LLC; Michigan; Hybrid; USD 47,000 - 122,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off

Retirement savings options

Wellness programs

Job summary

CVS Health is seeking a highly organized individual to direct all aspects of Self-funded New Business client implementations. You will partner with stakeholders to identify and resolve critical issues, acting as the single point of contact for implementation and ensuring customer expectations are met or exceeded.

Responsibilities include coordinating deliverables, developing implementation strategy, and driving improvements while navigating performance guarantees and complex client needs.

Qualifications

• 2+ years Project management and Client facing experience.
• Negotiation and conflict resolution skills across various levels of the organization.
• Ability to express complex concepts clearly and concisely.

Responsibilities

• Direct all aspects of self-funded New Business client implementations.
• Coordinate with internal and external stakeholders to address implementation issues.
• Develop and execute implementation strategy aligned with customer expectations.
• Ensure adherence to performance guarantees and drive continuous quality improvement.

Skills

Project management

Client facing

Negotiation

Detail oriented

Clear communication

Education

Associate's degree preferred

High School diploma/GED

Tools

Salesforce

Microsoft Teams

Excel

Outlook

Job description

CVS Health is seeking a highly organized individual to direct all aspects of Self-funded New Business client implementations. You will partner with stakeholders to identify and resolve critical issues, acting as the single point of contact for implementation and ensuring customer expectations are met or exceeded.

Responsibilities include coordinating deliverables, developing implementation strategy, and driving improvements while navigating performance guarantees and complex client needs.