Senior GTM Tech Program Manager - AI-Driven SaaS

Harvey; United States; Remote; USD 136,000 - 187,000; Full time

Job summary

Harvey is seeking a Senior Technical Program Manager, GTM Technology to lead cross-functional programs across Sales, Marketing, Product and Finance. You’ll drive end-to-end delivery for lead-to-cash initiatives in an AI-native environment, coordinating CRM, CPQ, and billing workstreams with multiple teams.

You’ll partner with executives, translate complex programs into clear narratives, and push for pragmatic, scalable processes while embracing ambiguity and rapid iteration.

Qualifications

• 8+ years of experience in technical program management or a related role.
• Experience leading at least one quote-to-cash, CRM, CPQ, or billing systems program end to end.
• Working knowledge of GTM systems such as Salesforce and how they connect, enough to understand trade-offs and ask the right questions of systems teams.
• Demonstrated ability to influence senior stakeholders across Sales, Marketing, Product, and Finance without direct authority.
• Excellent written and verbal communication, with the ability to distill complex programs into clear narratives for executive audiences.
• Sound judgment on process and comfort with ambiguity. You right-size structure to the program and default to simple, AI-enabled ways of working.

Responsibilities

• Own end-to-end delivery of Business Technology's most strategic lead-to-cash programs, from planning through launch and retrospective.
• Align cross-functional program teams on scope, sequencing, and milestones for programs that span CRM, marketing automation, sales engagement, and CPQ.
• Coordinate delivery across Business Technology's GTM systems and integrations teams to keep programs on plan.
• Surface risks, dependencies, and trade-offs early, and drive them to decisions with the right owners.
• Give leadership clear visibility into program health through concise written updates, without adding overhead for delivery teams.
• Contribute to shared, AI-enabled program practices that help the team deliver faster as Business Technology scales.

Skills

Cross-functional leadership

Executive communication

Problem solving under ambiguity

AI-enabled workflows

Tools

Salesforce

CPQ

Job description

Harvey is seeking a Senior Technical Program Manager, GTM Technology to lead cross-functional programs across Sales, Marketing, Product and Finance. You’ll drive end-to-end delivery for lead-to-cash initiatives in an AI-native environment, coordinating CRM, CPQ, and billing workstreams with multiple teams.

You’ll partner with executives, translate complex programs into clear narratives, and push for pragmatic, scalable processes while embracing ambiguity and rapid iteration.