Senior GTM Program Lead - AI-Driven Ops

Avalara; Durham (NC); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Bonuses

Paid time off

Parental leave

Health insurance

Job summary

Avalara is seeking a Senior Program Manager in the United States to drive strategic programs that enable Revenue Operations and GTM success. You will partner with executive leadership to translate business strategy into executable programs, aligning priorities and delivering measurable outcomes.

You will combine program management expertise with change leadership and AI-powered insights to improve decision-making and operational efficiency across enterprise-wide initiatives.

Qualifications

• 8+ years of program management, strategy and operations, or consulting experience in GTM.
• 4+ years of direct experience in change management or organizational transformation in GTM
• Bachelor's degree in business or related field
• Experience using AI tools and BI solutions to enhance program management, reporting, and executive decision support.

Responsibilities

• Lead strategic programs that support Revenue Operations and GTM priorities from planning through successful execution.
• Partner with executive leaders to define program goals, align priorities, and ensure strategic programs deliver measurable value.
• Develop comprehensive program plans, including timelines, milestones, dependencies, budgets, resource allocation, and success metrics.
• Facilitate executive‑level governance, steering committee meetings, by providing concise updates.
• Build partnerships across Sales, Marketing, Customer Success.
• Lead organizational change management efforts, including partner engagement, communication planning, adoption strategies, and process enablement.
• Improve by identifying opportunities to simplify workflows, increase operational efficiency, and improve program governance.
• AI‑powered tools and business intelligence platforms to enhance program reporting, forecasting, executive communications, and operational insights.

Skills

Program management

Change management

Executive communication

AI and data insights

GTM strategy

Education

Bachelor's degree

Tools

Power BI

SQL

Job description

Avalara is seeking a Senior Program Manager in the United States to drive strategic programs that enable Revenue Operations and GTM success. You will partner with executive leadership to translate business strategy into executable programs, aligning priorities and delivering measurable outcomes.

You will combine program management expertise with change leadership and AI-powered insights to improve decision-making and operational efficiency across enterprise-wide initiatives.