IT Program Manager

Harvey; United States; Remote; USD 136,000 - 187,000; Full time

Job summary

Harvey is seeking a Senior Technical Program Manager, GTM Technology to lead cross-functional programs across Sales, Marketing, Product and Finance. You’ll drive end-to-end delivery for lead-to-cash initiatives in an AI-native environment, coordinating CRM, CPQ, and billing workstreams with multiple teams.

You’ll partner with executives, translate complex programs into clear narratives, and push for pragmatic, scalable processes while embracing ambiguity and rapid iteration.

Qualifications

• 8+ years of experience in technical program management or a related role.
• Experience leading at least one quote-to-cash, CRM, CPQ, or billing systems program end to end.
• Working knowledge of GTM systems such as Salesforce and how they connect, enough to understand trade-offs and ask the right questions of systems teams.
• Demonstrated ability to influence senior stakeholders across Sales, Marketing, Product, and Finance without direct authority.
• Excellent written and verbal communication, with the ability to distill complex programs into clear narratives for executive audiences.
• Sound judgment on process and comfort with ambiguity. You right-size structure to the program and default to simple, AI-enabled ways of working.

Responsibilities

• Own end-to-end delivery of Business Technology's most strategic lead-to-cash programs, from planning through launch and retrospective.
• Align cross-functional program teams on scope, sequencing, and milestones for programs that span CRM, marketing automation, sales engagement, and CPQ.
• Coordinate delivery across Business Technology's GTM systems and integrations teams to keep programs on plan.
• Surface risks, dependencies, and trade-offs early, and drive them to decisions with the right owners.
• Give leadership clear visibility into program health through concise written updates, without adding overhead for delivery teams.
• Contribute to shared, AI-enabled program practices that help the team deliver faster as Business Technology scales.

Skills

Cross-functional leadership

Executive communication

Problem solving under ambiguity

AI-enabled workflows

Tools

Salesforce

CPQ

Job description

Why Harvey

At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.

This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.

Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.

At Harvey, the future of professional services is being written today — and we’re just getting started.

Role Overview

The Senior Technical Program Manager, GTM Technology leads delivery of cross-functional programs for Harvey's go-to-market systems. They join the program management team in Business Technology, Harvey's IT organization. This role ensures multi-team GTM technology programs are well planned, coordinated across teams, and delivered on time. They work with GTM systems and integrations teams to deliver programs for Sales, Marketing, Product, and Finance. It is an opportunity to deliver high-impact programs at an AI-native company as an early member of a growing program management team.

What You'll Do

• Own end-to-end delivery of Business Technology's most strategic lead-to-cash programs, from planning through launch and retrospective.

• Align cross-functional program teams on scope, sequencing, and milestones for programs that span CRM, marketing automation, sales engagement, and CPQ.

• Coordinate delivery across Business Technology's GTM systems and integrations teams to keep programs on plan.

• Surface risks, dependencies, and trade-offs early, and drive them to decisions with the right owners.

• Give leadership clear visibility into program health through concise written updates, without adding overhead for delivery teams.

• Contribute to shared, AI-enabled program practices that help the team deliver faster as Business Technology scales.

What You Have

• 8+ years of experience in technical program management or a related role, with a track record of delivering complex, cross-functional GTM systems programs at high-growth B2B SaaS companies.

• Experience leading at least one quote-to-cash, CRM, CPQ, or billing systems program end to end.

• Working knowledge of GTM systems such as Salesforce and how they connect, enough to understand trade-offs and ask the right questions of systems teams.

• Demonstrated ability to influence senior stakeholders across Sales, Marketing, Product, and Finance without direct authority.

• Excellent written and verbal communication, with the ability to distill complex programs into clear narratives for executive audiences.

• Sound judgment on process and comfort with ambiguity. You right-size structure to the program and default to simple, AI-enabled ways of working.

Compensation

$136,000 - $187,000 USD

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Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.

We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing [e-mail]