Strategic Program Manager - Revenue Ops & GTM

Avalara, Inc.; United States; Remote; USD 120,000 - 180,000; Full time

Job summary

Avalara, Inc. seeks a Senior Program Manager to strategically lead enterprise-wide programs that drive Revenue Operations and GTM success. This role partners with executive leadership to translate business strategy into executable programs, delivering measurable outcomes.

You will blend program management, change leadership, and AI-driven data insights to improve decision-making and operational efficiency across the organization.

Qualifications

• 8+ years of program management, strategy and operations, or consulting experience in GTM.
• 4+ years of direct experience in change management or organizational transformation in GTM.
• Ability to manage complex programs.
• Bachelor's degree in business or related field.
• Experience using AI tools and business intelligence solutions to enhance program management, reporting, and executive decision support.

Responsibilities

• Lead strategic programs that support Revenue Operations and GTM priorities from planning through successful execution.
• Partner with executive leaders to define program goals, align priorities, and ensure strategic programs deliver measurable value.
• Develop comprehensive program plans, including timelines, milestones, dependencies, budgets, resource allocation, and success metrics.
• Facilitate executive-level governance, steering committee meetings, by providing concise updates.
• Build partnerships across Sales, Marketing, Customer Success.
• Lead organizational change management efforts, including partner engagement, communication planning, adoption strategies, and process enablement.
• Improve by identifying opportunities to simplify workflows, increase operational efficiency, and improve program governance.
• AI-powered tools and business intelligence platforms to enhance program reporting, forecasting, executive communications, and operational insights.

Skills

Program management

Change management

GTM strategy

AI-driven tools

Data-driven decision-making

Stakeholder management

Education

Bachelor's degree in business or related field

Tools

Power BI

SQL

AI tools (Glean, Claude)

Job description

Avalara, Inc. seeks a Senior Program Manager to strategically lead enterprise-wide programs that drive Revenue Operations and GTM success. This role partners with executive leadership to translate business strategy into executable programs, delivering measurable outcomes.

You will blend program management, change leadership, and AI-driven data insights to improve decision-making and operational efficiency across the organization.