Senior Growth Strategy & Product Ops Lead

DoorDash USA; New York (NY); On-site; USD 170,000 - 250,000; Full time

Benefits offered by this job

401(k) plan with employer matching

16 weeks paid parental leave

Wellness benefits

Commuter benefits match

Paid time off and paid sick leave

Medical, dental, and vision benefits

Job summary

DoorDash for Business seeks a Senior Manager, Strategy & Operations to shape audience growth and product strategy across our B2B customer base. You will lead a high-performing team, partner with Product, Marketing, Sales, and Analytics, and define opportunities that accelerate platform adoption and customer value.

You will own voice-of-the-customer feedback loops, translate insights into roadmaps, and drive cross-functional execution with a strong emphasis on SQL-driven analytics and AI-enabled

Qualifications

• 10+ years of experience in product growth, audience growth, GTM strategy, business operations, product strategy, or consulting.
• MBA from a top-tier university.
• Hands-on experience with CRM and in-app merchandising.
• Strong SQL fluency.
• Ability to translate customer feedback and data into actionable product recommendations.
• Proven leadership of high-performing teams.

Responsibilities

• Strategize audience growth and product growth across segments, prioritizing opportunities and product-market fit.
• Operate cross-functionally to convert growth priorities into plans, experiments, launches, and measurable outcomes.
• Build scalable growth playbooks, dashboards, and operating cadences to improve adoption and retention.
• Grow core platform by optimizing acquisition, activation, engagement, retention, and revenue using CRM and in-app merchandising.
• Explore net-new product opportunities by sizing markets, validating demand, and shaping early GTM strategy.
• Champion the voice of the customer through structured feedback loops informing roadmaps.
• Analyze data with SQL and analytics to derive clear recommendations for senior leaders.
• Construct frameworks and processes to move insights from idea to action.

Skills

audience growth

GTM strategy

business operations

product strategy

growth marketing

consulting

SQL fluency

AI-forward

strong communicator

leadership

Education

MBA

Tools

CRM tools

AI tools

Job description

DoorDash for Business seeks a Senior Manager, Strategy & Operations to shape audience growth and product strategy across our B2B customer base. You will lead a high-performing team, partner with Product, Marketing, Sales, and Analytics, and define opportunities that accelerate platform adoption and customer value.

You will own voice-of-the-customer feedback loops, translate insights into roadmaps, and drive cross-functional execution with a strong emphasis on SQL-driven analytics and AI-enabled