Growth & Product Strategy Lead – Audience & Ops

DoorDash, Inc.; New York (NY); On-site; USD 170,000 - 250,000; Full time

Benefits offered by this job

401(k) with employer matching

Paid parental leave

Medical, dental, and vision benefits

Job summary

DoorDash for Business is seeking a Senior Manager, Strategy & Operations (Audience Growth & Product Strategy) to shape how we grow our customer base, expand platform adoption, and identify new product opportunities. You will lead a high-performing team, own voice-of-the-customer, and partner with Product, Marketing, Sales, and Analytics to prioritize initiatives.

You will oversee audience growth strategies, CRM-driven lifecycle programs, and in-app merchandising to accelerate activation,

Qualifications

• 10+ years of experience in product growth, audience growth, GTM strategy, or related fields.
• MBA and/or top-tier consulting background strongly preferred.
• Hands-on CRM and in-app merchandising experience to drive activation, engagement, and revenue.

Responsibilities

• Set audience growth and product growth strategies across B2B2C customers.
• Collaborate cross-functionally to turn growth priorities into plans, experiments, and launches.
• Build scalable growth playbooks, dashboards, and operating cadences.
• Drive customer acquisition, activation, engagement, retention, and value for the core platform.

Skills

Strong SQL fluency

Analytical thinking

Cross-functional leadership

Strategic thinking

Education

MBA from a top-tier university

Experience at a leading strategy consulting firm (McKinsey/Bain/BCG)

Tools

CRM systems

In-app merchandising

Analytics platforms

Job description

DoorDash for Business is seeking a Senior Manager, Strategy & Operations (Audience Growth & Product Strategy) to shape how we grow our customer base, expand platform adoption, and identify new product opportunities. You will lead a high-performing team, own voice-of-the-customer, and partner with Product, Marketing, Sales, and Analytics to prioritize initiatives.

You will oversee audience growth strategies, CRM-driven lifecycle programs, and in-app merchandising to accelerate activation,