Senior GRC Risk & Analytics Analyst — Remote

Synchrony; Florida; Hybrid; USD 75,000 - 130,000; Full time

Benefits offered by this job

Remote work option near hub

Occasional travel for in‑person events

Job summary

Synchrony is seeking a Sr. Business Analyst to join the GRC Risk Management Systems team. You will drive risk management goals through data‑driven analysis, collaborate with IT and business teams, and translate requirements into features and user stories.

This role emphasizes UAT, QA support, and backlog grooming in an Agile setting. You will partner with stakeholders across departments to identify risks, refine processes, and enable holistic risk oversight.

Qualifications

• Bachelor's degree in a relevant field such as Business Management, Information Technology, or Finance and 3+ years of experience in software development and/or life‑cycle management including, Design, QA, UAT, and Project Management; or in lieu of a Bachelor Degree, a High School Diploma / GED and 6+ years of experience in software development and/or life‑cycle management including, Design, QA, UAT, and Project Management
• 3+ years of experience with operational risk management techniques including, development of process flows, identification and assessment of risks and controls, testing and monitoring procedures, and development of related metrics
• Strong analytical and problem‑solving skills with attention to detail
• 2+ years of working with advanced Excel functions and formulas including, Pivot Table vlookup, Macros, and Charts
• 3+ years of Project Management experience
• 3+ years or proficiency working in eGRC platform environments such as: Archer, SAI360, ServiceNow, MetricStream; and Audit Board.

Responsibilities

• Advocate for use of the GRC technology platform as the optimal tool for risk and governance program activities and system of record
• Partner with different internal and external stakeholders to enable different departments across the organization to identify, understand and manage key organizational risks on a holistic level.
• Develop Features/User Stories and support review of QA test scripts, lead UAT and regression activities, and release validation.
• Identify process improvement, user experience, design, and technical systems and architecture opportunities to support risk and governance programs
• Maintain a well‑groomed backlog, participate in Agile rituals and be the voice of the business for GRC
• Support build and prioritized sequence of the backlog to drive defined product roadmap by partnering and collaborating with stakeholders on defining and documenting requirements
• Support the day‑to‑day management and operation of Synchrony’s GRC Risk technology platform, as required
• Work with IT and business teams, as required
• Perform other duties and/or special projects as assigned

Skills

Analytical thinking

Problem solving

Excel

Project management

Agile/Scrum/Kanban

Communication

Stakeholder management

GRC platforms

Education

Bachelor's degree in Business/IT/Finance

High School Diploma / GED with 6+ years experience

Tools

Archer

SAI360

ServiceNow

MetricStream

Audit Board

Job description

Synchrony is seeking a Sr. Business Analyst to join the GRC Risk Management Systems team. You will drive risk management goals through data‑driven analysis, collaborate with IT and business teams, and translate requirements into features and user stories.

This role emphasizes UAT, QA support, and backlog grooming in an Agile setting. You will partner with stakeholders across departments to identify risks, refine processes, and enable holistic risk oversight.