Senior Government Contact Center Solution Architect (Remote)
Maximus
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Benefits offered by this job
Job summary
Maximus is seeking an IT Principal Contact Center Solution Architect to lead the design and strategy of complex contact center modernization solutions for government customers. This role translates mission and customer requirements into integrated, scalable architectures across the opportunity lifecycle, from shaping through delivery.
The ideal candidate combines deep contact center domain expertise with government capture, proposal, estimation, and implementation experience.
Job description
Maximus is seeking an IT Principal Contact Center Solution Architect to lead the design and strategy of complex contact center modernization solutions for government customers. This role translates mission and customer requirements into integrated, scalable architectures across the opportunity lifecycle, from shaping through delivery.
The ideal candidate combines deep contact center domain expertise with government capture, proposal, estimation, and implementation experience.
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