Senior General Liability Claims Technical Specialist

Travelers; Overland Park (KS); On-site; USD 88,000 - 145,000; Full time

Job summary

Travelers is seeking a Technical Specialist, General Liability to manage and investigate moderate complexity injury and/or property damage claims. You will contact customers, determine coverage, evaluate liability, assess damages, establish reserves, and issue timely payments within authority.

You will guide Claim Reps, mentor teammates, adapt to new tech and AI tools, and acquire required licenses within three months. Travel may be required for mediations and trials.

Qualifications

• Bachelor's degree required.
• 3+ years liability or related claim experience.
• 2+ years litigation claim experience.
• Active adjuster license where required by state law.
• Experience with claims management systems and Microsoft Office.

Responsibilities

• Independently manage an active caseload of injury and/or property damage claims and litigation from first notice of loss through resolution within level of authority.
• Gather and thoroughly investigate information to determine coverage, liability, and reserves.
• Provide timely and professional communication to customers, representatives, opposing counsel, vendors, and internal stakeholders.
• Negotiate settlements and coordinate resources for investigations.
• Support litigation management strategies with Counsel.

Education

Bachelor's Degree

Tools

Microsoft Office

Job description

Travelers is seeking a Technical Specialist, General Liability to manage and investigate moderate complexity injury and/or property damage claims. You will contact customers, determine coverage, evaluate liability, assess damages, establish reserves, and issue timely payments within authority.

You will guide Claim Reps, mentor teammates, adapt to new tech and AI tools, and acquire required licenses within three months. Travel may be required for mediations and trials.