Senior Fulfillment Operations Manager

Amazon Inc.; Beloit (WI); On-site; USD 91,000 - 137,000; Full time

Job summary

Amazon.com Services LLC in Beloit, WI is seeking an Operations Manager to lead a mixed team of salaried and hourly staff, driving safety, quality, attendance, and performance. You will mentor staff, manage projects with site and regional impact, and apply data-driven problem solving to improve productivity and customer delivery.

Expect a flexible, sometimes demanding schedule in a dynamic fulfillment environment.

Qualifications

• 3+ years of employee and performance management experience
• Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays

Responsibilities

• Support, mentor, and motivate your salaried and hourly workforce
• Lead large-scope projects with site and regional impact
• Build and execute productivity plans through forecast reviews, determining productivity requirements, and partnering with other Leaders to load balance
• Manage safety, quality, productivity, and customer delivery promises
• Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives
• Lift up to 49 pounds and frequently push, pull, squat, bend, and reach
• Stand/walk for up to 12 hours during shifts
• Work in an environment where the noise level varies and can be loud
• Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)
• Continuously climb and descend stairs (applies to sites with stairs)

Skills

People management

Data-driven decisions

Analytical problem-solving

Education

Bachelor's degree

2+ years Amazon experience

Job description

Amazon.com Services LLC in Beloit, WI is seeking an Operations Manager to lead a mixed team of salaried and hourly staff, driving safety, quality, attendance, and performance. You will mentor staff, manage projects with site and regional impact, and apply data-driven problem solving to improve productivity and customer delivery.

Expect a flexible, sometimes demanding schedule in a dynamic fulfillment environment.